Sunset Chevrolet - Service Center

This is the first time I've been to this dealership. They were very friendly and helpful. I was a little early for my appointment but they took my vehicle in right away and finished the work on time. were very friendly and helpful. I was a little early for my appointment but they took my vehicle in right away and finished the work on time. More

Really appreciate the service department being thorough and the guidance given to make sure the repairs were covered under the extended warranty. Great having my 2008 pickup feel refreshed and ready for th and the guidance given to make sure the repairs were covered under the extended warranty. Great having my 2008 pickup feel refreshed and ready for the next 200,000 miles like my previous GM truck. More

Fantastic as always every time I go there I a make a new friend. The service is always top shelf and the coffee is good 😎 friend. The service is always top shelf and the coffee is good 😎 More

Received the runaround for service that shouldn't have taken that long. My truck had a recall and the engine light came on for the fifth time since purchasing it six months ago and it was not even looked taken that long. My truck had a recall and the engine light came on for the fifth time since purchasing it six months ago and it was not even looked at the day I brought it in. Since it was Friday, the vehicle was kept over the weekend (they did call me on Saturday saying they were keeping it until Monday). The dealership called me Monday to say they were keeping it again and would call me. Tuesday rolled into Wednesday before letting me know a part was being shipped in. The part didn't come in the next day even though it was supposed to be next day air and I had to wait another day and I didn't get a phone call until Friday afternoon saying my truck was ready. The whole time I was never offered a loaner vehicle and had to rely on rides from friends and family while I received calls from the dealership at 2 and 3 in the afternoon on vehicle updates. I HAVE PURCHASED SIX vehicles in 20 years of driving and this has to be the worst customer service ever. More

Took my truck in for service and received numerous calls as they continued to find issues that did not present when I took it in. Not pleased at all with how this service took place. My first bad experienc as they continued to find issues that did not present when I took it in. Not pleased at all with how this service took place. My first bad experience with this dealership. More

Jake was wonderful. He stayed in touch and let us know what was going on all along the way. We will most certainly refer to others what was going on all along the way. We will most certainly refer to others More

Great exp for a first visit. My advisor took time to show me a part recommended for replacement which reflects the integrity of the service dept as very few go to that level anymore. Most simply give an advi me a part recommended for replacement which reflects the integrity of the service dept as very few go to that level anymore. Most simply give an advisement and a price for the repair and ask you to accept or decline. I moved to sunset due to poor treatment my veh rcvd at a prior location and I look fwd to a continued relationship with a service dept I can trust to treat my veh with care and not just as another repair. I only take my veh to people I can trust. Based on this visit I only regret I did not come here sooner. Full recommendations and thank you to the sunset service team. More

The service I got was very, Quick, fast and efficient. Grady was amazing and explained everything to me with ease. He is amazing at customer service. Grady was amazing and explained everything to me with ease. He is amazing at customer service. More

Jake was my representative in service...he was extremely knowledgable and helpful...your mechanics solved a brake pedal problem on my pickup that Good chev in Renton was unable to remedy...It is customer s knowledgable and helpful...your mechanics solved a brake pedal problem on my pickup that Good chev in Renton was unable to remedy...It is customer service like Sunset provided , that keeps people coming back... nicely done! More

Great job. In and out very quickly. Made my appointment online which made things easier. Had a great breakfast at a local restaurant and before I could even finish my food they called to say my truck was d online which made things easier. Had a great breakfast at a local restaurant and before I could even finish my food they called to say my truck was done. More