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Sunset Chevrolet - Service Center

Sumner, WA

4.4
844 Reviews

844 Reviews of Sunset Chevrolet - Service Center

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March 17, 2021

Everything was great while at the dealer. Two days later I looked at the floor on the front side passenger area and found the cover for my air filter. Not sure where it needs to go, hopefully someone can wa More

by JULIO.GODREAU77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Mar 17, 2021 -

Sunset Chevrolet responded

Thank you so much for your review, Julio! We're glad that you enjoyed your experience with us at Sunset Chevrolet. Please leave us your contact info, or contact us at wecare@sunsetautofamily.com, so someone can reach out about your air filter. It was a pleasure having you at our dealership and we hope to work with you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

March 17, 2021

I have had my vehicle serviced @ Sunset a number of times. Service is always good, timely & within estimate. I have recommended Sunset to a few folks. Christine is the best!! More

by stevendragos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
Mar 17, 2021 -

Sunset Chevrolet responded

Thanks for complimenting our service department, Steven! We look forward to sharing your thoughts with Christine and the rest of our team. We greatly appreciate your recommendation and can't wait to serve you in the future! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

March 16, 2021

I am extremely satisfied with the service and communication that sunset provides. The visit was friendly and very professional. I really appreciate the follow up and concern for my experience. More

by kurtweinhold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
Mar 16, 2021 -

Sunset Chevrolet responded

Kurt, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sunset Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

March 15, 2021

I have bought new cars and truck's sense 1987 in the south puget sound area. The last two at sunset chevrolet where the experience has Ben better than any other More

by RODAHLDB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grady
Mar 15, 2021 -

Sunset Chevrolet responded

It's fantastic to hear that Grady and our team provided you with great customer service while assisting you with your 2nd new purchase with us! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

March 15, 2021

Great timely service. Very knowledgeable and helpful staff. Did not have to wait to long for my vehicle. It was ready when they said it would be More

by AHURLEY1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know
Mar 15, 2021 -

Sunset Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

March 14, 2021

Customer first attitude. I can not name one person. All my contacts were excellent. Special thanks to Vanis, Doug and Jake. Will be back again. More

by ANNABILLBURRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 14, 2021 -

Sunset Chevrolet responded

It's great to hear that Vanis, Doug, Jake, and the rest of our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Chevrolet! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

March 14, 2021

Service was efficient and complete for the tire sensors. Brand new and rear sensors were fixed. Great service. Check in was very efficient as well. More

by JOSHUAEVERSON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Mar 15, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear they delivered such a great experience! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

March 13, 2021

Always had great service from Sunset Chevrolet I’ll be interesting to see when my truck is leveled out on my next visit!I’ve always been treated fairly at Sun set very timely visit last Time to change my More

by rbobbydriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot the employees name!
Mar 14, 2021 -

Sunset Chevrolet responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

March 13, 2021

Danny the service rep was great. The vehicle was late being returned, but that was a problem with one of their vendors. Overall very satisfied More

by CAJWHITE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Mar 14, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and apologize that your vehicle was returned later than expected. We will share your comments with Danny and the rest of our team, and we look forward to working with you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

March 10, 2021

Don’t know why you are sending me this. You still have my car in service. Been there for over a week. A random phone call once in awhile More

by maki-mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny
Mar 10, 2021 -

Sunset Chevrolet responded

Greetings, We’re sorry that you received our survey prematurely. Your vehicle is still under repair and we will continue to contact you with updates as we go. In the meantime, would you like me to get the service manager to contact you with an update on your vehicle’s repairs? If so, you can either reply to us here or e-mail us at wecare@sunsetautofamily.com.

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