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Sunset Chevrolet - Service Center

Sumner, WA

4.4
844 Reviews

844 Reviews of Sunset Chevrolet - Service Center

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December 24, 2020

The service date and time well worked for us. The staff was friendly and professional. Truck was ready when they said it would be. The repair appears to have fixed the problem More

by DMSIEBENALER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Dec 26, 2020 -

Sunset Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sunset Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 24, 2020

The sales, finance and service department are all very kind, courteous, friendly and enthusiastic to help you get what you need and get you on your way. More

by RPNGAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know bro
Dec 26, 2020 -

Sunset Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 24, 2020

After rotating my tires they didn’t decrease the air pressure in the front tires and they didn’t increase the air pressure in the rear tires and now I have a wobble in the front end of my pick up More

by DSLENNING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jake
Dec 29, 2020 -

Sunset Chevrolet responded

We are sorry to hear of your experience and would like to learn more and see what we can do to turn this around for you. Please reach out to us directly at your earliest convenience. Please email us at wecare@sunsetautofamily.com

December 22, 2020

Great service and a patient friendly staff. The service loaner was a sweet 2020 Chevy Silverado half ton truck. I will definitely take my truck back More

by natektsn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
Dec 23, 2020 -

Sunset Chevrolet responded

Thank you, Nate, so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 21, 2020

Great service as always!!! Top notch service crew! From purchase/sales to forever oil changes. Can’t say enough good stuff about Sunset Chevy! Definitely coming back for my next vehicle purchase. More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 22, 2020 -

Sunset Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team, Kevin. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 21, 2020

My 45K service was quoted at $700 plus tax. Ended up being $724.11 plus tax. Apparently you charge for shop supplies but don’t tell the customer that in your written estimate. Alex said they weren’t goi More

by Unhappy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex
December 19, 2020

Made appt for repairs. 3 hours later no parts, next appt told 1 he took 3 hours. Fix 6hrs for 10 min repair but fixed More

by richardson7111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Dec 21, 2020 -

Sunset Chevrolet responded

Hello, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please reach out to management at your earliest convenience. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 19, 2020

Excellent service, and now I have my music back!! Thank you so much. This was covered under my extended warranty policy and I forgot I had it. More

by DDONSTREICH195
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Dec 21, 2020 -

Sunset Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 19, 2020

Very friendly and honest! Love this dealership family atmosphere! We will continue to buy cars and have them serviced at Sunset. Go Cowboys! The Franklin Family More

by FRANKNITTY7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
Dec 21, 2020 -

Sunset Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 19, 2020

Alex was very friendly. My car had an oil change and was done very quickly. I would recommend getting any service done at Sunset Chevrolet . More

by cfcarolus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 21, 2020 -

Sunset Chevrolet responded

It's great to hear that Alex was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Chevrolet! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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