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Sunset Chevrolet - Service Center

Sumner, WA

4.4
844 Reviews

844 Reviews of Sunset Chevrolet - Service Center

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December 17, 2020

The staff was friendly and knowledgeable. They kept us informed of the issues found, what would be done to fix them and how much it would cost. More

by PAUL_RIFFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Dec 17, 2020 -

Sunset Chevrolet responded

Paul, Thank you! We appreciate your business! Jake and our team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 17, 2020

Jake took care of all my service work on time as promised. Everything was covered with my extended warranty, very happy and not out a bunch of money. More

by DG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Bohren
Dec 19, 2020 -

Sunset Chevrolet responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 17, 2020

I am very satisfied with the great service that I have received from Sunset Chevrolet. We have bought our last 3 vehicles from them..2 Equinoxs and a Silverado. Definitely a testament to our satisfactio More

by TNTIEGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake, James, Marco
Dec 19, 2020 -

Sunset Chevrolet responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 15, 2020

I have dealt with a few dealerships over my 72years. I’ve always been Chevy owner, mainly because of my dad. Christine (service tech keeps me well informed as to what needs to be done and further items More

by JSCHMALJOHANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine / Kevin
Dec 16, 2020 -

Sunset Chevrolet responded

Thank you so much for your kind words regarding working with Christine and Kevin, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 13, 2020

I didn't have an appointment for an oil change. Was in the neighborhood so I stopped, they took me! Worked out great for me! More

by RASHBA97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Schindler
Dec 15, 2020 -

Sunset Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 12, 2020

Clean waiting area and good service - I have only used for oil changes as my car is newer with low mileage. Service department never pushes unnecessary maintenance. I respect that. More

by nataliebowie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fretz, Robert Wohlfeil
Dec 15, 2020 -

Sunset Chevrolet responded

Natalie, thank you for choosing Sunset Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 12, 2020

Service Dept., specifically Christine was fabulous to work with. The repair was professional, seamless and ready to go earlier than quoted. Thank you very much! More

by KAREN.STAHL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Warren , Service Department
Dec 15, 2020 -

Sunset Chevrolet responded

Thank you, Karen, it's wonderful to hear that Christine and our service team provided such a pleasant experience. We appreciate your business and look forward to serving you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 11, 2020

Always a great experience and always very friendly and professional. Sunset customer for life! The facility is always clean inside and out and every employee is friendly and courteous. More

by RFB7105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fretz, Robert Wohlfeil
Dec 12, 2020 -

Sunset Chevrolet responded

Thank you for sharing your thoughts about your experience with Sunset Chevrolet. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 11, 2020

Horrible service. The tech didn’t want to be there and blatantly refused to troubleshoot our radio problems. And because they didn’t troubleshoot it they obviously didn’t fix the problem I was having. Eve More

by pnwrachel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Hummel, Service Department
Dec 15, 2020 -

Sunset Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to email us at wecare@sunsetautofamily.com.

December 10, 2020

Very professional and fast service. I showed up a day early for my service and they still fit me in. I highly recommend Sunset Chevrolet. More

by BWOLFE1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 10, 2020 -

Sunset Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Chevrolet. We appreciate your business, and your recommendations! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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