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Sunset Chevrolet - Service Center

Sumner, WA

4.2
848 Reviews

848 Reviews of Sunset Chevrolet - Service Center

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November 29, 2020

I always take my vehicles to Sunset Chev as they are always knowledgeable in their service work and do excellent work. People we can trust! More

by jamesamet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fretz
Nov 30, 2020 -

Sunset Chevrolet responded

Thanks for sharing your thoughts about your experience with Sunset Chevrolet. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 28, 2020

To much to write just poor quality of work vehicle was in from August to November with the same error code which causes other issues to other parts of the computer More

by TERESA_NIXON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christine
November 28, 2020

Good customer service. Fast and on time and warranty guaranteed. They will message you if you need service. Hope to have free car wash soon. Thank you More

by KEEGAN_ROY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Mayrhofer
Nov 29, 2020 -

Sunset Chevrolet responded

Thank you, Keegan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 28, 2020

Thank you for the quick and friendly service! I’m not sure what else to say because I have gone to the same place for years and I’ve always had good experience! More

by RT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Melgar
Nov 29, 2020 -

Sunset Chevrolet responded

Thank you so much for your five-star review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Chevrolet. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 20, 2020

The business model is only one service advisor can speak with you about your question. After speaking to him.. he then failed to return my call and was upset I had called all weekend trying to find out serv More

by scierkowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
Nov 25, 2020 -

Sunset Chevrolet responded

Hello, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message at wecare@sunsetautofamily.com so we can learn more about your visit?

November 20, 2020

The staff is always friendly and speedy. They ensure they maintain cleanliness. I would not take my vehicle anywhere else or purchase from another dealer. More

by kiersten.walden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fretz, Robert Wohlfeil
Nov 22, 2020 -

Sunset Chevrolet responded

Thank you, Kiersten, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 20, 2020

Jake from service is always prompt, friendly, and helpful when getting my truck serviced or worked on! Always has a loaner ready for me when I need it! More

by KYLEDIEFENDORF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 22, 2020 -

Sunset Chevrolet responded

Thank you so much for your kind words, Kyle, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 20, 2020

Had my oil change there in September and a week later my need oil change light came on. Called they said they forgot to reset. My son said that happen to him a couple times. I think check off they More

by RICHARD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department, Robert Wohlfeil
Nov 25, 2020 -

Sunset Chevrolet responded

Hi Richard, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly at wecare@sunsetautofamily.com

November 20, 2020

Sunset Chevy is the best. Brought my truck in thinking the worst, and was relieved to find out it wasn’t as bad and that it was covered under warranty. Another Happy Customer. More

by russell_bartlett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fretz, Robert Wohlfeil
Nov 22, 2020 -

Sunset Chevrolet responded

We are very happy, Russell, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 17, 2020

Great service as usual. Only downfall is not having a loaner/rental vehicle available onsite when my car had an issue that was a warranty repair. Luckily I work close to the dealership and limped my car More

by JSPKWARREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fretz, Robert Wohlfeil
Nov 17, 2020 -

Sunset Chevrolet responded

Hello, It's great to hear that Tim and Robert were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Chevrolet! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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