Sunset Chevrolet - Service Center

Good but not what it was When I bought my new truck at Sunset, the oil change for life included a complimentary wash and vac. But that’s apparently no longer available. Seems When I bought my new truck at Sunset, the oil change for life included a complimentary wash and vac. But that’s apparently no longer available. Seems like there should be a “grandfather “ policy for those of us that purchased when the sales staff made free cleaning a sales point More

Very professional and service was outstanding Brought truck in for service: communication was great from Jake Bohren, the service advisor and the diagnosis and workmanship, from the technician was Brought truck in for service: communication was great from Jake Bohren, the service advisor and the diagnosis and workmanship, from the technician was spot on. More

Sunset service The person I talked to was very courteous and professional! It was a recall notice that brought me into Sunset and my truck was gifted to me before hi The person I talked to was very courteous and professional! It was a recall notice that brought me into Sunset and my truck was gifted to me before his death. He always spoke highly of Sunset More

Mostly good Honest upfront but the free car wash is hard to get. Every time I drop it off I ask for it and never got it. Honest upfront but the free car wash is hard to get. Every time I drop it off I ask for it and never got it. More

Regular service Another great visit to Sunset Chev. Always good people and assistance. Had my computer flashed as well. The service Dept identified what would be don Another great visit to Sunset Chev. Always good people and assistance. Had my computer flashed as well. The service Dept identified what would be done, then over delivered! Good job! More

Great service team Scott Hummel helped out a lot. I would like to personally thank him for the great service. I was a little early to my appointment and he got me in rig Scott Hummel helped out a lot. I would like to personally thank him for the great service. I was a little early to my appointment and he got me in right away. Thank you very much. I appreciate it. My service was done in a quick manor and would like to thank Sunset Chevrolet for a great service team. I was pleased with the parts department as well. Very wel treated. More

Great !! Making service call over phone was easy. Check in was exactlient!! Service exactlent !! They did not spill DEF when topping off tank this time. Will b Making service call over phone was easy. Check in was exactlient!! Service exactlent !! They did not spill DEF when topping off tank this time. Will be back again for service!! More

Replacement of parts The billing is unclear. I took my truck in because of what I thought maybe a transmission problem but was a fuel pump. The confusion was that the pape The billing is unclear. I took my truck in because of what I thought maybe a transmission problem but was a fuel pump. The confusion was that the paperwork said a transmission fix when it was a fuel pump. They were unable to explain and with the charges being higher then I thought I still think they charged me for a transmission protecen though it was fuel pump. They also charged 500 for seal replacement. Did they need to be changed? When you think they are playing with what they are charging it makes you uneasy. More

Rear hatch latch repair Along with an oil change I also needed to have my rear upper hatch latch fixed. They were able to fix it to my satisfaction. Along with an oil change I also needed to have my rear upper hatch latch fixed. They were able to fix it to my satisfaction. More

Easy Peasy Lemon Squeezy! Sunset Chevrolet Service Center in Sumner, WA makes the service completely hassle free! They notify me of any necessary upcoming maintenance and they Sunset Chevrolet Service Center in Sumner, WA makes the service completely hassle free! They notify me of any necessary upcoming maintenance and they leave it up to me to choose how frugal to be with my vehicle. I like that - no soliciting, no pressure! In addition, I watch my keys transfer from one person to another in the smoothest way possible...I rarely see that type of teamwork at any job these days. This allows for an extremely efficient experience. Lastly, I drive an hour and a half for my service here...they have been too good to me. I honestly appreciate it Sunset...Thank you! More