Sunset Chevrolet - Service Center

Good. But poor communication. Need to work on communicating with customer . Was not notified that parts did not come in and the vehicle would not be ready till next day. Had to cal Need to work on communicating with customer . Was not notified that parts did not come in and the vehicle would not be ready till next day. Had to call to find out information. More

Very good service with exception My service appointment was promptly put into service, told that they rotated the tires, change the oil, all within about 45 minutes. The only thing th My service appointment was promptly put into service, told that they rotated the tires, change the oil, all within about 45 minutes. The only thing that I noticed was a chemical spillage on the right fender three streaks, and look like a smeared cleaning on the driver side fender, I was offered a free car wash coupon, which I gladly appreciate it although I did not realize the streaks and smeared area on the fender at the time, thank you for service still recommend your facility and I and I appreciate your service curious More

Very Poor Sales was great, received a loaner no problem there. Service POOR AND HAS FOR SOME TIME. Maybe a change in leadership is due !! Maybe small tow Sales was great, received a loaner no problem there. Service POOR AND HAS FOR SOME TIME. Maybe a change in leadership is due !! Maybe small town sunset chev has gotten to big to care. No longer custom friendly More

Great experience The team fit me in for an oil change quickly and easily. I qualified for free oil changes as I purchased my car from Sunset trucks in January. Service The team fit me in for an oil change quickly and easily. I qualified for free oil changes as I purchased my car from Sunset trucks in January. Service advisor was great. All completed and out the door within an hour. Best experience and free of charge to me. Great customer service, I’ll be back. Thank you. More

Quick and friendly. I have purchased many vehicles from sunset Chevrolet, with the same no hassle environment. I recommend this dealership to anyone, that needs a grea I have purchased many vehicles from sunset Chevrolet, with the same no hassle environment. I recommend this dealership to anyone, that needs a great vehicle. More

HVAC service Danny was efficient with diagnosing the issue within our ACADIA HVAC system. He guided us through the process of contacting the right people in order Danny was efficient with diagnosing the issue within our ACADIA HVAC system. He guided us through the process of contacting the right people in order to utilize our extended warranty. He also worked with enterprise to set us up with a rental car that was sufficient for my family. He remained in constant communication about status of the part delivery and an eta of when the service would be completed. Everyone we worked with at Sunset was professional. Definitely will recommend them to friends and family. More

Just an oil change Just an oil change, but everyone was professional yet friendly, on time and helpful. Sunset Chevrolet is my new ‘go to’ dealership and service dept si Just an oil change, but everyone was professional yet friendly, on time and helpful. Sunset Chevrolet is my new ‘go to’ dealership and service dept since moving to Sumner. More

Terrible Service Experience Took my Diesel PU in for " Check Engine Light" . It took 36 days to figure out I had a bad Sensor. My biggest complaint was lack of communication and Took my Diesel PU in for " Check Engine Light" . It took 36 days to figure out I had a bad Sensor. My biggest complaint was lack of communication and no urgency to fix my vehicle. Over the past 25 years I have used Sunset Chevrolet to repair all my Vehicle problems. Up until this visit I'd never encountered such terrible service. I'm not sure what is going on within there service department. On two occations I tried to contact Tim the service manager but recieved no call back. I hope no one has to go through my frustrated experience. More

Great Service SUnset Chevrolet has reminded me when it is time for servicing and when there is a recall and what it is and then they have fixed the problem. I am p SUnset Chevrolet has reminded me when it is time for servicing and when there is a recall and what it is and then they have fixed the problem. I am pleased with their work thus far.my car make is a Sonic, I did not see it in the list of choices. More

Bad service 2015 Colorado Took my truck in for an oil change and asked if they would rotate the tires. I was told when I picked the truck up that the tires we 2015 Colorado Took my truck in for an oil change and asked if they would rotate the tires. I was told when I picked the truck up that the tires were not able to be rotated as there was too much tread depth difference between front and rears. These are fresh Michelin’s so I took it to a tire shop. There was only 1. Thousands of a difference. Tire store said they were just lazy. If I can’t depend on them for service, why go? I will not be buying another truck from them. More