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Sunset Ford

St. Louis, MO

4.8
6,123 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,123 reviews

October 09, 2022

Neal is a wonderful technician. He provides fast service and is very detail oriented. Highly recommend More

by Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Bernal
Oct 10, 2022 -

Sunset Ford responded

Thank you so much for the kind words and recommendation! Our team enjoyed working with you, and we will see you next time!

October 06, 2022

Great service! The staff was friendly and helpful. I will be back next time for future services. More

by CHRISTYK79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conan Thomas
Oct 06, 2022 -

Sunset Ford responded

We appreciate the outstanding review! Thank you so much for choosing Sunset Ford, our team wishes you all the best, and we will see you next time!

October 06, 2022

Ordered the new part, it came in and they called. I went to pick up the part More

by SRENAUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Andracsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Sunset Ford responded

Thank you so much for taking the time to share your experience with us! Our team truly enjoyed working with you, and we wish you all the best. We will see you next time!

October 06, 2022

Tony was very easy to work with. He had the vehicle ready for us to see. We were in and out with a new car in a couple of hours. Finance did a great job as well! More

by jill.l.wells1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Sunset Ford responded

Congratulations on the purchase of your vehicle! Our team truly enjoyed working with you, and we wish you many happy, safe miles. Come on back and see us again!

October 06, 2022

Mike was great to deal with , there service dept looked great, I was a sucker for their Starbucks coffee More

by SENSAY60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wise
Oct 07, 2022 -

Sunset Ford responded

Thank you so much for the outstanding review! Our team enjoyed working with you, and we hope to see you again.

October 05, 2022

This is the second car I have purchased from Sunset. They make the process very easy. More

by KBUTLERMO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! Our team truly enjoyed working with you, and we wish you many happy, safe miles. We hope you enjoy your vehicle, and we will see you next time!

October 02, 2022

We had a wonderful experience at Sunset. The staff were great to work with, they really made buying the truck so easy and painless. More

by Theresacolli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Sunset Ford responded

Thank you so much for the outstanding review and your business! Our team truly enjoyed working with you, and we wish you many happy miles with your vehicle. Come on back and see us!

October 02, 2022

Lack of Communication! Not a terrible Dealership but Definitely need to improve on communication. Be sure to stay on them concerning getting back to you about scheduling ma More

by CBK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Geraghty
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Sunset Ford responded

Thank you for taking the time to provide feedback on your experience with us. Our team strives to provide 5-star, timely service, and we are disappointed to see that you were less than satisfied with your experience here. Our team hopes to have the opportunity to work with you again, and if you would like to discuss this further, please reach out to me at your earliest convenience. Thank you! - Justin Heutel, Fixed Operations Manager. 314-467-1120 or jtheutel@sunsetford.com

October 02, 2022

Micheal sensmeyer was great he got me done in 1 day. Contacted me without me having to follow up with him More

by flyerspauljc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Sunset Ford responded

Thank you so much for the outstanding review! Our team hopes to see you again.

October 02, 2022

My Service advisor (Jon Fletcher)was prompt to get back to me when I dropped my car off… the service and repairs were quickly addressed. More

by gregdelahunty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Fletcher
Oct 03, 2022 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! Our team appreciates your business, and we hope to see you again!

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