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Sunset Ford
St. Louis, MO
6,123 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,123 reviews
September 30, 2022
I was able to get an appointment in a reasonable amount of time and was advised on the profess of the repair. of time and was advised on the profess of the repair. More
by doconnor0149
Verified CustomerEmployees Worked With
September 30, 2022
They do a great job they let you know how the job is going great job going great job More
by bmeyer2
Employees Worked With
September 30, 2022
It was a painless process from beginning to end. I was treated fair and left happy. During a long wait for my truck to get built I was given updates along the way and Jim never seemed put out by my I was treated fair and left happy. During a long wait for my truck to get built I was given updates along the way and Jim never seemed put out by my questions. I would recommend Sunset to anyone. More
by Josh F
September 30, 2022
Tony was fantastic to work with. The staff at Sunset is a breath of fresh air compared to other dealerships. I couldn't recommend them more. The staff at Sunset is a breath of fresh air compared to other dealerships. I couldn't recommend them more. More
by Toddhippen
September 29, 2022
Larry was a pleasure to work with. It was a long process, but he made the experience enjoyable. It was a long process, but he made the experience enjoyable. More
by SRENAUD
September 29, 2022
Good to deal with and responsive. Unavailability of parts a major issue with Ford, understand there are supply chain issues but I waited about 4 months for my repair, which was requir Unavailability of parts a major issue with Ford, understand there are supply chain issues but I waited about 4 months for my repair, which was required due to a car defect/recall in the first place More
by KABILLMEYER
Employees Worked With
Conan Thomas
September 29, 2022
Friendly and helpful when dealing with service and repair. Facilities are clean and inviting. I greatly appreciate them calling me and discussing repair options. No pressure, just advice. repair. Facilities are clean and inviting. I greatly appreciate them calling me and discussing repair options. No pressure, just advice. More
by Robert
Employees Worked With
September 28, 2022
Just went in to get Nitrofill in my tires. Took awhile for someone to wait on me even tho I was only customer. Advisor who waited on me was very professional and friendly. Work was done fairly Took awhile for someone to wait on me even tho I was only customer. Advisor who waited on me was very professional and friendly. Work was done fairly quickly. More
by KRIEGERJAN
Employees Worked With
Unknown
