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Sunset Ford

St. Louis, MO

4.7
5,772 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 5,772 reviews

October 13, 2021

Would have been a 5 except there was still oil left on the bar from the oil change and it dripped on my driveway at home. At first I thought I had a oil leak so I crawled under my motorhome and saw the o More

by craig111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Oct 14, 2021 -

Sunset Ford responded

Thank you so much for sharing your experience with us! It was a pleasure working with you, and our team hopes to have the chance to work with you again.

October 13, 2021

I didn’t know buying a car could be this easy! They are truly a team at Sunset, with someone keeping you cared for each step of the way! It was absolutely seamless and I know I got the best deal. I felt tr More

by angel.m.thomas63050
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
Oct 15, 2021 -

Sunset Ford responded

Congratulations on your purchase! We are so happy to hear that our team took great care of you, and we appreciated the chance to work with you. Enjoy your vehicle and come back to see us!

October 13, 2021

Job well done by everyone at Sunset as usual. Highly recommend for service and sales from this dealer. More

by cartkev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Pope
Oct 14, 2021 -

Sunset Ford responded

Thank you so much for the outstanding review and recommendation! It was such a pleasure working with you, and we hope to see you again!

October 13, 2021

Everyone in the service department was friendly and helpful. Brett explained everything they found during my oil change and was extremely through and kind. More

by SMITTYANN196179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Sunset Ford responded

We appreciate the fantastic review! It was a pleasure working with you, and our team looks forward to your next visit with us!

October 13, 2021

Clint was a great help and got me my dream car! Everyone was so nice! More

by Treestarr01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Sowards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Morber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Oct 13, 2021 -

Treestarr01 responded

Excellent service

October 11, 2021

Prior to stopping by Sunset Ford I went by three other dealerships, Tony Pizzella was the first to actually come out and talk to me out of four dealerships. I informed him I was just looking and would h More

by Mkbbg4
Recommend Dealer
Yes
Employees Worked With
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Oct 12, 2021 -

Sunset Ford responded

Thank you for taking the time to share this with us! Our team truly enjoyed working with you, and we appreciated the chance to earn your business. We wish you many happy miles, come back and see us again!

October 10, 2021

Sunset Ford is doing everything possible to help us maintain our vehicles during this time of very low inventory, supply chain issues, and staffing problems. However they have an abundance of good peop More

by Larry S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope, Bob Edwards Jr., Tailor Barnes
Oct 11, 2021 -

Sunset Ford responded

Thank you so much for the fantastic review! We truly appreciate you and your business.

October 09, 2021

The attention we got from Tony Pizzella was OUTSTANDING in purchasing our new F350. Such a pleasure to work with everyone at Sunset Ford. Highly recommend using this dealership. More

by Wmanes930
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
Oct 11, 2021 -

Sunset Ford responded

Thank you so much for the kind words and recommendation! Our team truly enjoyed working with you, and we wish you many happy, safe miles. Come back and see us!

October 09, 2021

Tony and everyone we felt with at sunset Ford were great a easy to work with. They make sure their customers are taken care of. I would definitely recommend Tony and this dealership to anyone. More

by Mrckatgibson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Oct 11, 2021 -

Sunset Ford responded

Congratulations on your new truck! It was a pleasure working with you, and we can't thank you enough for choosing Sunset Ford. Our team wishes you many happy, safe miles, and we hope to see you again!

October 09, 2021

Great service and communication about service needed and completion. Only negative was the wait for an advisor. Drop off I waited 7-10 min. Pickup I waited 20-25min. More

by ewoel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Oct 09, 2021 -

ewoel responded

What? I already filled out the survey

Oct 11, 2021 -

Sunset Ford responded

Thank you for the feedback on your experience. Our team appreciates your business, and we hope to work with you again!

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