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Sunset Ford

St. Louis, MO

4.8
6,105 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,105 reviews

March 07, 2022

Things were clean. Mike G. Was honest and easy to work with regarding sales. He was very kind and personable. More

by cv12374
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

cv12374 responded

Mike G. Was honest and easy to work with regarding sales. He was very kind and personable.

Mar 07, 2022 -

cv12374 responded

Mike G. Was honest and easy to work with regarding sales. He was very kind and personable.

Mar 08, 2022 -

Sunset Ford responded

Thank you for the great review! We hope to see you again.

March 07, 2022

Amanda and tim did a great job helping me find a new van I was in and out with no problems. They both answered all my questions was very knowledgeable about the whole process thanks again to you both More

by donald.brand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Saggio
Mar 08, 2022 -

Sunset Ford responded

Congratulations on your purchase! We are so happy to hear that our team took care of you, and we can't thank you enough for your business. We wish you all the best. Come back and see us!

March 06, 2022

Great service. Found a vehicle that I was looking for. Past experiences have been positive More

by mw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Balkenbush, Ian Shepard
Mar 07, 2022 -

Sunset Ford responded

Thank you so much for the great review and your business! We wish you many happy miles, come back and see us!

March 06, 2022

poor service and no support after the sale. they just want to sell vehicles and forget you!!! More

by ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Stewart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Hall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Wood, Doug Kircher
Mar 15, 2022 -

Sunset Ford responded

Thank you for taking the time to provide feedback on your experience. We strive to provide the best possible experience to our customers from sales to service and aim to be available after the sale for any questions. We are sorry to hear that you have had a different experience. If you would like to discuss this further, please reach out at your convenience. - Pete Heutel, General Manager - pheutel@sunsetford.com or 314-467-1148

March 05, 2022

Technician left a oil stain on my center console and had oiley gloves on when they put my next service sticker on More

by andrewstruckhoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sensmeyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Sunset Ford responded

Thank you for taking the time to share this with us. We appreciate the feedback and hope to have the opportunity to hear your business again.

March 05, 2022

Corey was an excellent sales person. He had a great knowledge of the car and was very easy to work with More

by WIDMANNJM1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Sunset Ford responded

Thank you so much for the great review and your business. It was such a pleasure working with you, and we hope to see you again. Enjoy your new car!

March 05, 2022

We showed up late in the day. ..and kept Treff and Chad there till close!! We left happy with a new car! They both made our experience easy and enjoyable!! More

by Debbievaughn78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Morber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Mar 07, 2022 -

Sunset Ford responded

Congratulations on your purchase! We are so happy to hear that you had such a great experience with our team, and we appreciated the opportunity to work with you. We wish you all the best!

March 04, 2022

The wait was long but it was worth it. My bronco was delivered as promised with both price and configuration. More

by timbobtbw
Recommend Dealer
Yes
Employees Worked With
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Sunset Ford responded

Congratulations on your Bronco! It was such a pleasure working with you and helping you get this perfect ride. We wish you all the best and hope to see you again!

March 04, 2022

Well done good job need my new point in FordPass to get credit point thanks More

by mookie7nisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Smith
Mar 04, 2022 -

mookie7nisch responded

Thank u. Again

Mar 07, 2022 -

Sunset Ford responded

Thank you so much for the great review. See you next time!

Mar 07, 2022 -

mookie7nisch responded

Sure any time if got any good price on bronco

March 04, 2022

Sunset Ford workers were very friendly and the waiting room had free food and drinks while you wait. More

by nycrr2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Morber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! It was truly a pleasure working with you, and we will see you next time!

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