Back

Sunset Ford

St. Louis, MO

4.8
6,104 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
Contact Dealership

11700 Gravois Rd

St. Louis, MO

63127

Directions

By Type

Showing 6,104 reviews

March 03, 2022

Very friendly. We bought a car there from Cory, so this was our second time and if we need another car we will come back More

by Sjcluster
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Sunset Ford responded

Thank you so much for the fantastic review, and congratulations on your purchase! Our team truly enjoyed getting to work with you. We wish you many happy, safe miles. Come back and see us!

March 02, 2022

Ian was exceptional! The process was seamless and straightforward. His experience and patience were above and beyond. Thank you, Ian, for making it a great experience. More

by ReGinaS
Recommend Dealer
Yes
Employees Worked With
Ian Shepard
Mar 03, 2022 -

Sunset Ford responded

We appreciate the fantastic review! We strive to make care buying as simple as possible, and we are happy to hear that our team took care of you. Thank you for choosing Sunset Ford!

March 02, 2022

Everyone I worked with were nice and helpful. My service was fast and I would recommend them to anyone. More

by JEWELL.SABLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sable Martin
Mar 03, 2022 -

Sunset Ford responded

Thank you for the kind words and recommendation! We are pleased to hear that our team took care of you, and we appreciated the chance to earn your business.

March 01, 2022

Tim was great, got the truck I wanted. Love my new truck! Thank you so much More

by Vuonglthuy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Sunset Ford responded

Congratulations n your truck! We appreciated the chance to earn your business, and we are so pleased to hear that our team took care of you. Thank you for choosing Sunset Ford!

March 01, 2022

A very nice buying experience - loved that theres no pressure and no gimmicks just straightforward information. More

by r.sam.wright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Shepard
Mar 02, 2022 -

Sunset Ford responded

Thank you so much for the great review! It was terrific working with you, and it is great to hear that our team took care of you. Enjoy your new vehicle, and welcome to the family!

March 01, 2022

Had an awesome experience and would highly recommend Ian and the entire team at sunset. He was amazing to work with and made the buying process super easy! More

by Jenifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Shepard
Mar 02, 2022 -

Sunset Ford responded

Thank you for the kind words and recommendation! It was a pleasure working with you, and our team wishes you all the best with your new vehicle. Come back and see us!

March 01, 2022

Neal did a phenomenal job with keeping me informed on what was going on with my car while it was in being worked on. He was very prompt at calling me back whenever I called with questions. He did a grea More

by COOLCHRISTIANWOMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Sunset Ford responded

We appreciate you taking the time to share this with us! Our team always strives to provide the best service, and we are so happy to hear that Neal took great care of you. We are here for any future needs!

February 27, 2022

I went in looking for something else and found my truck. Chad Morber worked with my terms and Jeff Farrah streamlined the buying process. I would recommend Sunset Ford to anyone who is in the market for a More

by reintg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Morber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Sunset Ford responded

Thank you so much for the kind words and recommendation! It was truly a pleasure working with you, and we appreciated the chance to earn your business. We wish you all the best and hope to see you again!

February 26, 2022

They door ding my truck and had a dent removal guy fix the dent and looks like hand paint the spot the paint fell off. I’m not happy. More

by NPARRINO65
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bob Edwards Jr.
Mar 11, 2022 -

Sunset Ford responded

Thank you for taking the time to share this with us. We are sorry to hear that you have had trouble with the repair. To discuss this further, please reach out at your earliest opportunity. - Justin Heutel, Fixed Operations Manager. 314-467-1120 or jtheutel@sunsetford.com

February 26, 2022

Once I got my appointment at the dealership the people I dealt with and service I received was top notchh More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Sunset Ford responded

Thank you for the great review, Ken! It was such a pleasure working with you, and our team wishes you all the best. Come back and see us again!

...
194
...