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Sunset Ford
St. Louis, MO
6,100 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,100 reviews
January 24, 2022
Wonderful experience, very smooth transaction, very nice people to work with, would recommend to anyone and will for sure be back in the future people to work with, would recommend to anyone and will for sure be back in the future More
by Bilyeukyle
Employees Worked With
Amanda Saggio
January 24, 2022
Quick response and great pricing. Made the purchasing process very smooth, even for a fleet management company. Thank you! process very smooth, even for a fleet management company. Thank you! More
by Danielle
January 24, 2022
Tim Stewart was great. He helped me order my new 2022 Escape Titanium hybrid plugin. He was helpful at every step of the process, providing valuable knowledge and insights into the new world of electric Escape Titanium hybrid plugin. He was helpful at every step of the process, providing valuable knowledge and insights into the new world of electric for me. He set realistic expectations and Ford exceeded them, delivering my special order car weeks ahead of time. He patiently walked me through a thorough orientation to all the advanced features of my new car. I am confident he will be available if I have questions in the upcoming days as I get to know my new Escape and driving an electric vehicle. More
by Mgreen28
January 23, 2022
Tim was great to work with. He was very knowledgeable and made the car buying process go smoothly. The next time I am in the market for new car I will definitely use Tim at Sunset Ford. made the car buying process go smoothly. The next time I am in the market for new car I will definitely use Tim at Sunset Ford. More
by Bdietzman
Employees Worked With
January 22, 2022
I got there early at 6:45, just for an oil change. They didn't finish it until 5:45. I had been told they had express service over the phone. Never again! didn't finish it until 5:45. I had been told they had express service over the phone. Never again! More
by thole56
Verified CustomerJanuary 22, 2022
Jim Wagstaff was very nice and so helpful and helped us find then perfect car. He was so understanding and fun to work with, I would definitely recommend Jim to anyone trying to find a car!! find then perfect car. He was so understanding and fun to work with, I would definitely recommend Jim to anyone trying to find a car!! More
by Allison Millet
Employees Worked With
January 22, 2022
I’m upset with your advisors. They don’t call me when my vehicle is done or when I leave a message for them asking that they call me. vehicle is done or when I leave a message for them asking that they call me. More
by Steve.stark
Employees Worked With
January 21, 2022
Great help, courteous, work with scheduling. I do not feel rushed, they explain why they are doing a repair to my vehicle. feel rushed, they explain why they are doing a repair to my vehicle. More
by MEL9
Employees Worked With
January 19, 2022
Great service Good job explaining things Service Great service Good job explaining things Service writer Mike Nice waiting area With free coffee and internet Great service Good job explaining things Service writer Mike Nice waiting area With free coffee and internet More
by LAKEWALKER52
Employees Worked With
