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Sunset Ford

St. Louis, MO

4.8
6,099 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,099 reviews

October 05, 2021

Service manager was polite and efficientThe recall work Service manager was polite and efficient The recall work was done quicker than I thought it would be. More

by HK9131956
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Bauer
Oct 06, 2021 -

Sunset Ford responded

Thank you so much for the fantastic review! It was such a pleasure working with you, and we hope to see you again!

October 03, 2021

Thank for turning the job of replacing the engine in my Ford Fusion sooner than your projected time frame. More

by A_STENGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Konersmann
Oct 04, 2021 -

Sunset Ford responded

Thank you for the fantastic review! It was such a pleasure working with you, and our team hopes to have the chance to work with you again.

October 03, 2021

Customer service folks were awesome and very helpful. Easy to make appointment and they also did follow up call More

by SUSAN.FRIEDMEYER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite, Tailor Barnes
Oct 04, 2021 -

Sunset Ford responded

We appreciate the great review, Susan! It was a pleasure working with you, and our team is here for any future needs. We will see you next time!

October 02, 2021

Used car exceptionally clean. Salesman Chad Morber was extremely pleasant to work with,l. Great experience. More

by rlindemann01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Morber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Sunset Ford responded

Thank you so much! Our team appreciates your business, and we hope to work with you again. Enjoy your new car!

October 02, 2021

Outstanding support. Friendly, knowledgeable, courteous and helpful service representative. If I lived in St. Louis I would definitely come back to buy my next vehicle. When visiting my family, I recommend More

by dennis_bhti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Oct 04, 2021 -

Sunset Ford responded

Thank you so much for the fantastic review and recommendation! Our team truly appreciated the chance to work with you, and we are here for any future needs when you are in town!

October 02, 2021

Service is good if you can get inBought vehicle there Service is good if you can get in Bought vehicle there and put on waiting list to get service?? Debating on purchasing next vehicle there? More

by WSHWAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Sunset Ford responded

Thank you for the feedback. Our team appreciates your business, and we hope to have the chance to work with you again.

October 02, 2021

Everything was great. But it took 25 plus minutes to check in at 7:00 in the morning More

by kperotta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Konersmann
Oct 04, 2021 -

Sunset Ford responded

Thank you for taking the time to share this feedback with us. Our team appreciates your business, and we hope to see you again!

October 01, 2021

Bob was very pleasant from the start. Extremely knowledgeable, nice and funny. I asked what day he works so I can always be sure to ask for him. More

by SHELANRE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Oct 04, 2021 -

Sunset Ford responded

Thank you so much for the fantastic review! Our team is here for any future needs. We look forward to your next visit!

October 01, 2021

Service advisors friendly and helpful. I trust the mechanics and won’t take my car anywhere else! More

by ADBTV4988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Johns
Oct 04, 2021 -

Sunset Ford responded

We appreciate the great review! Our team always enjoys working with you, and we look forward to your next visit with us.

October 01, 2021

Jim made this purchase purchase easy and fun! Appreciate all the hard work everyone did to make this such a great experience! Love the Bronco Sport!! More

by NOTRACE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
Oct 04, 2021 -

Sunset Ford responded

Thank you so much for the great review, and congratulations on the purchase of your Bronco Sport! Our team truly enjoyed working with you, and we appreciated the chance to earn your business. We wish you many happy miles, come back and see us!

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