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Sunset Ford
St. Louis, MO
6,099 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,099 reviews
October 01, 2021
I had a great experience purchasing my new Ford Bronco Sport. Jim Wagstaff was great to work with, friendly and very knowledgeable. I would recommend this dealership to anyone looking to purchase a new ve Sport. Jim Wagstaff was great to work with, friendly and very knowledgeable. I would recommend this dealership to anyone looking to purchase a new vehicle. More
by Deter49
October 01, 2021
Once I was able to schedule an appointment (parts availability issue) the process went very smoothly. The service writer treated us with professionalism & courtesy. availability issue) the process went very smoothly. The service writer treated us with professionalism & courtesy. More
by Martha/Jim
Verified CustomerEmployees Worked With
Sean Johns , Sydney Smith
September 30, 2021
Treff was great to work with during the finance of our purchase. He was professional and very personable with a true desire to meet our needs. We recommend him and will use him again in the future. purchase. He was professional and very personable with a true desire to meet our needs. We recommend him and will use him again in the future. More
by JenC
Employees Worked With
Treff LaPlant
September 30, 2021
Treff is very knowledgeable and always willing to answer any questions or concerns. He is very helpful and creates Raving Fans with his clients.. any questions or concerns. He is very helpful and creates Raving Fans with his clients.. More
by loisanna68
Employees Worked With
Treff LaPlant
September 27, 2021
The service there is terrible. They should be more careful with people’s cars. They could clean up better after they do a job. They should have the parts there when you have an appointment. I could go careful with people’s cars. They could clean up better after they do a job. They should have the parts there when you have an appointment. I could go on and on. More
by SAVAMARIE
Employees Worked With
Don’t see them
September 27, 2021
Very good job determining an issue with my braking vacuum sensor. Always feel that Sunset has good mechanics and performs in a professional manner. I appreciate how Lonnie Pope keeps me informed on the wor sensor. Always feel that Sunset has good mechanics and performs in a professional manner. I appreciate how Lonnie Pope keeps me informed on the work being performed. She is a great service advisor. More
by Larry S
September 25, 2021
Always organized and on top of things.Clean and spacious Always organized and on top of things. Clean and spacious waiting area with snacks and coffee for the longer stays Always organized and on top of things. Clean and spacious waiting area with snacks and coffee for the longer stays More
by tomeskridge5Tommyboy
Employees Worked With
Mike Konersmann, Lonnie Pope, Doug Bauer, Sean Johns
