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Sunset Ford
St. Louis, MO
6,100 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,100 reviews
September 25, 2021
Always organized and on top of things.Clean and spacious Always organized and on top of things. Clean and spacious waiting area with snacks and coffee for the longer stays Always organized and on top of things. Clean and spacious waiting area with snacks and coffee for the longer stays More
by tomeskridge5Tommyboy
Verified CustomerEmployees Worked With
Mike Konersmann, Lonnie Pope, Doug Bauer, Sean Johns
September 25, 2021
Keith was a pleasure to work with. Very patient and knowledgeable! We are very happy with our purchase and the outcome! Thank you knowledgeable! We are very happy with our purchase and the outcome! Thank you More
by Djdnanna
September 25, 2021
Positive overall experience. Keith was our salesperson and he was thorough and helpful with our purchase and he was thorough and helpful with our purchase More
by suds1124
September 24, 2021
Brett is the best! Always looks out for my best interest. Knows my car as I've been taking it to him since purchasing it. Never tried to over sell. Much appreciated! Also love the service seating area. I mak Knows my car as I've been taking it to him since purchasing it. Never tried to over sell. Much appreciated! Also love the service seating area. I make that my second office when I am there. More
by Mustang Girl
Employees Worked With
September 24, 2021
The salespeople are very patient, kind , and friendly. The Ford Bronco sport is the vehicle we purchased from this dealership. We really enjoy our new Ford's lifetime warrenty, and we have peace of mind The Ford Bronco sport is the vehicle we purchased from this dealership. We really enjoy our new Ford's lifetime warrenty, and we have peace of mind knowing that the dealer stands with us if our Bronco should need some TLC in the future. More
by wr2linda
September 23, 2021
Highly professional and answered all the questions I had. Very nice and knowledgeable, they did a really good job Very nice and knowledgeable, they did a really good job More
by Myraptor350
September 23, 2021
The customer service counter was outstanding. Since I lived close to the dealership and he was going to lunch, he drove me home. That’s going above and beyond. lived close to the dealership and he was going to lunch, he drove me home. That’s going above and beyond. More
by Lacquersss
Employees Worked With
September 22, 2021
As always, Sunset Ford hit it out of the park. Thank you for the excellent experience. for the excellent experience. More
by toadbrown
September 22, 2021
Had another excellent experience with Sunset Ford’s service department. Mike W. was an absolute gem in helping me sort out my vehicle’s warranty and recall work. Timely communication and thorough expla service department. Mike W. was an absolute gem in helping me sort out my vehicle’s warranty and recall work. Timely communication and thorough explanations kept me feeling at ease about a big repair. The tech(s) repaired the problem and I am glad to be back in my vehicle, running smoothly. Thank you! More
by KWILLIAMS
Employees Worked With
Michael Wilhite
