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Sunset Ford
St. Louis, MO
6,110 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,110 reviews
August 09, 2021
The service advisor, Lonnie Pope, seemed to really want this problem fixed. She contacted me as to when I was bringing vehicle back to correct issue. this problem fixed. She contacted me as to when I was bringing vehicle back to correct issue. More
by 1troth
Verified CustomerEmployees Worked With
Lonnie Pope
August 09, 2021
Sunset Ford has always made the effort to make sure my car needs we’re always taken care of in the best and possible way. I suggest people call and give them a chance to help you. car needs we’re always taken care of in the best and possible way. I suggest people call and give them a chance to help you. More
by HOODKEN143
August 08, 2021
I stopped in for information on a vehicle. I spoke with Keith he answered all my questions gave me the information I needed to talk my wife into coming up to look at it. Keith he answered all my questions gave me the information I needed to talk my wife into coming up to look at it. More
by jltakas00
August 08, 2021
Still waiting on new tire. I ordered 4 new tires and one was from 2019, I told Sean that I wanted this replaced and not acceptable tire when put on. It’s been almost 3 weeks and still no tire was from 2019, I told Sean that I wanted this replaced and not acceptable tire when put on. It’s been almost 3 weeks and still no tire More
by CDOERING1021
Employees Worked With
Sean Johns
August 08, 2021
Was treated great by Lonnie Pope. She is knowledgeable and friendly. Always makes it a good experience at this dealer. Glad to see her smiling face when I come in and friendly. Always makes it a good experience at this dealer. Glad to see her smiling face when I come in More
by vlynn1220
Employees Worked With
Lonnie Pope
August 07, 2021
Only got the emissions checked for renewal. Was quick and easy. Service contact was very friendly. Waiting area very nice. Would go back for sure. easy. Service contact was very friendly. Waiting area very nice. Would go back for sure. More
by TWR721
Employees Worked With
Mike Konersmann
August 07, 2021
Brett is the most helpful service advisor I've ever worked with. He's very detail oriented and provides an effortless experience for the customer. worked with. He's very detail oriented and provides an effortless experience for the customer. More
by gilldrivesfast
Employees Worked With
August 07, 2021
Great work , did a complete engine swap under warranty in less time than originally quoted. Dropped vehicle off and it took two days to get a call with what was needed. Seems they are like everyone else.... less time than originally quoted. Dropped vehicle off and it took two days to get a call with what was needed. Seems they are like everyone else.... needing people. More
by jc10220
Employees Worked With
August 07, 2021
I'll give it 5 stars once they finish touch up and new tires as promised on my new(to me) car. So far great job! tires as promised on my new(to me) car. So far great job! More
by Kprus60
August 06, 2021
The service took great care of me Ford did not have the correct harness for the bed lights but sunset Ford service found a harness that would make the light work for no extra cost correct harness for the bed lights but sunset Ford service found a harness that would make the light work for no extra cost More
by DARREL.MEISER
Employees Worked With
Bob Edwards Jr.
