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Sunset Ford
St. Louis, MO
6,195 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,195 reviews
August 12, 2021
I trust my contact person ( Mike Wilhite) in the service department. He is the reason I continue to get my car serviced at Sunset Ford. He is also the reason that I will buy my next new car at Sunset Ford. department. He is the reason I continue to get my car serviced at Sunset Ford. He is also the reason that I will buy my next new car at Sunset Ford. More
by GARY63128
Verified CustomerEmployees Worked With
Michael Wilhite
August 12, 2021
Disappointed. Appointment was for airbag recall. Waited since March due to parts for Aug 9th. Learned parts were bad. Delayed repair. Maybe not dealers fault but….., since March due to parts for Aug 9th. Learned parts were bad. Delayed repair. Maybe not dealers fault but….., More
by hobbsjamesc9
Employees Worked With
Lonnie Pope
August 10, 2021
Lonnie is great to work with. Always helpful and explains everything clearly. I always feel well taken care of when I take my truck in for service. everything clearly. I always feel well taken care of when I take my truck in for service. More
by jrenaud81
Employees Worked With
Lonnie Pope
August 09, 2021
The service advisor, Lonnie Pope, seemed to really want this problem fixed. She contacted me as to when I was bringing vehicle back to correct issue. this problem fixed. She contacted me as to when I was bringing vehicle back to correct issue. More
by 1troth
Employees Worked With
Lonnie Pope
August 09, 2021
Sunset Ford has always made the effort to make sure my car needs we’re always taken care of in the best and possible way. I suggest people call and give them a chance to help you. car needs we’re always taken care of in the best and possible way. I suggest people call and give them a chance to help you. More
by HOODKEN143
August 08, 2021
Still waiting on new tire. I ordered 4 new tires and one was from 2019, I told Sean that I wanted this replaced and not acceptable tire when put on. It’s been almost 3 weeks and still no tire was from 2019, I told Sean that I wanted this replaced and not acceptable tire when put on. It’s been almost 3 weeks and still no tire More
by CDOERING1021
Employees Worked With
Sean Johns
August 08, 2021
Was treated great by Lonnie Pope. She is knowledgeable and friendly. Always makes it a good experience at this dealer. Glad to see her smiling face when I come in and friendly. Always makes it a good experience at this dealer. Glad to see her smiling face when I come in More
by vlynn1220
Employees Worked With
Lonnie Pope
August 08, 2021
I stopped in for information on a vehicle. I spoke with Keith he answered all my questions gave me the information I needed to talk my wife into coming up to look at it. Keith he answered all my questions gave me the information I needed to talk my wife into coming up to look at it. More
by jltakas00
