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Sunset Ford
St. Louis, MO
6,451 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,451 reviews
July 05, 2021
It’s always a pleasant experience dealing with Tim at Sunset Ford. I’ve never left a deal disappointed. If you’re ever in need of a good vehicle, don’t hesitate! Sunset Ford. I’ve never left a deal disappointed. If you’re ever in need of a good vehicle, don’t hesitate! More
by Mike.w.petty
July 04, 2021
Great service department and friendly employees. Very knowledgeable service employees. I am finished I have no more to say. Thank you very much. Good day knowledgeable service employees. I am finished I have no more to say. Thank you very much. Good day More
by Mcorcora
Verified CustomerEmployees Worked With
Sean Johns
July 03, 2021
it was a pleasure to work with Tim. He was easy to communicate with and had everything set up with the financing on the day we choose to pick up car.it was a pleasure to have him as our salesman. communicate with and had everything set up with the financing on the day we choose to pick up car.it was a pleasure to have him as our salesman. T More
by Connie
Employees Worked With
July 03, 2021
Put me off, had my car for 10 days. Didn’t put the car back together. It fell apart on the highway when I left and then they denied it was their issue! Now I have even more expenses that I can’t afford to back together. It fell apart on the highway when I left and then they denied it was their issue! Now I have even more expenses that I can’t afford to repair after I already spent $2800 on it. My car had parts left off under the dashboard on the passenger side and screws and packages from car parts they installed. They took out my personal belongings and left them on the floor- which is why they couldn’t see they left parts off. The plastic parts behind the bumper and wheel wells came off causing the further damage. More
by MARYLEESALZER
Employees Worked With
Russ the manager , Lonnie Pope
July 03, 2021
Always on time and quick with scheduled service when you’re waiting, which I really appreciate! And they aren’t too pushy with recommended service and I’ve never felt like they’ve taken advantage or bee you’re waiting, which I really appreciate! And they aren’t too pushy with recommended service and I’ve never felt like they’ve taken advantage or been dishonest. I highly recommend this dealership! More
by WILLAMYARMON
Employees Worked With
Other Employees :
Lonnie Pope, Doug Bauer, Sydney Smith
July 03, 2021
Good service. Friendly staff. The staff was very informative and did a very good job explaining all the things that were done and what the normal should be. informative and did a very good job explaining all the things that were done and what the normal should be. More
by JAVERB1
Employees Worked With
Michael Wilhite
July 03, 2021
Excellent service and a professional staff; always willing to assist in anything needed willing to assist in anything needed More
by jnealwatts
Employees Worked With
Other Employees :
Mike Konersmann, Doug Fitzgerald, Joe Glosemeyer, Jim McConnell, Jesse Cronk, Doug Bauer, Angelo Galasso
July 03, 2021
Sunset Ford Service was Great! Fast work, reasonable prices and very friendly customer service.We have an Rv and Sunset Ford is easily able to take care of us Thanks! prices and very friendly customer service.We have an Rv and Sunset Ford is easily able to take care of us Thanks! More
by GHK717
Employees Worked With
Michael Sensmeyer
