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Sunset Ford
St. Louis, MO
6,172 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,172 reviews
February 19, 2021
Gary has great Customer Service skills, listens to your needs and gets it done! I talked to him once on a random parts call and knew right then that he is my go to guy in Parts! It sucks bein good cause yo needs and gets it done! I talked to him once on a random parts call and knew right then that he is my go to guy in Parts! It sucks bein good cause you just keep accumulating customers but also a great compliment! More
by squatnuke
Employees Worked With
February 19, 2021
Jim was a pleasure to work with. he promptly returned phone calls and text messages. he made the buying process a pleasure. Thanks so much. phone calls and text messages. he made the buying process a pleasure. Thanks so much. More
by sherryfagin
Verified CustomerFebruary 19, 2021
The staff at sunset did a great job getting my vehicles issues repaired and kept me well informed of the process and progress.Thanks to all involved. issues repaired and kept me well informed of the process and progress.Thanks to all involved. More
by Happycamper
Employees Worked With
Michael Wilhite
February 19, 2021
mike and Jennifer helped with all my service repair needs and are 2 of the best employees at Sunset... using my extended warranty recall work etc...all made easy with there help..will purchase another car in and are 2 of the best employees at Sunset... using my extended warranty recall work etc...all made easy with there help..will purchase another car in the future... More
by Jack
February 18, 2021
My experience at Sunset Ford was absolutely superb!! Jim Evans was a tremendous help and made my experience very seamless. I found the perfect SUV for me at this dealership, and they worked with me and I dr Evans was a tremendous help and made my experience very seamless. I found the perfect SUV for me at this dealership, and they worked with me and I drove off in my dream SUV today. Jim Evans gets 2 thumbs up and 10 stars from me! And Jason Schrijver got me a great deal and added warranty. More
by Daetron Thomas-Cooper
Employees Worked With
Jason Schrijver, Jim Evans
February 17, 2021
This is my third purchase from Sunset, always a pleasure dealing with Mike Geraghty. Excellent customer service before and after the sale. Will definitely be back dealing with Mike Geraghty. Excellent customer service before and after the sale. Will definitely be back More
by essweinj
Employees Worked With
February 16, 2021
Tony and Justin were very informative on each process we worked with them. Tony explained everything about the vehicle and how things worked. He even called me the next day to see how things were with the worked with them. Tony explained everything about the vehicle and how things worked. He even called me the next day to see how things were with the truck and if I had any questions. I am to call him anytime if I have questions. Justin explained everything financial stuff. It was a pleasure working with both of them. More
by Roxoldani
February 16, 2021
Always friendly and prompt service. Never try to “up-sell” truly unneeded products or services. Cars always ready at the time promised. Always go out of their way for customers. “up-sell” truly unneeded products or services. Cars always ready at the time promised. Always go out of their way for customers. More
by JGADELL
Employees Worked With
Lonnie Pope, Doug Bauer
February 16, 2021
Brett was very helpful I brought my truck in the dive through he tested the battery it tested bad he wrote it up then got over Russ who dispatched it out to Jessie the tech he removed old battery install through he tested the battery it tested bad he wrote it up then got over Russ who dispatched it out to Jessie the tech he removed old battery installed new one.They all did a great job More
by Ronald.Laurent11
