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Sunset Ford
St. Louis, MO
6,170 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,170 reviews
February 14, 2021
Although I’m disappointed that I had engine problems again, right after a brand new engine was just installed 5000 miles ago, the service I received was superior from your service dept. and Enterprise! again, right after a brand new engine was just installed 5000 miles ago, the service I received was superior from your service dept. and Enterprise! More
by Wcdaniel66
Verified CustomerEmployees Worked With
February 13, 2021
The purchasing process was made quick and easy by your sales and finance teams. We are very pleased with the our experience at Sunset Ford. sales and finance teams. We are very pleased with the our experience at Sunset Ford. More
by SEANCCONNORS
February 13, 2021
Lonnie is your best asset. Her customer skills are outstanding. Thank you Lonnie!!!! Please remind service team to set tire settings per list on door. They always under inflate the tires and I have t outstanding. Thank you Lonnie!!!! Please remind service team to set tire settings per list on door. They always under inflate the tires and I have to correct once home. Ford 250 settings for tires on door jam. Thank you More
by John.krebsbach
Employees Worked With
Lonnie Pope
February 12, 2021
Super service. Super nice to work with. Would definitely go back if needed more repairs. Mike was great to work with. Explained everything to us and worked with us to make us feel valued and that we got a g go back if needed more repairs. Mike was great to work with. Explained everything to us and worked with us to make us feel valued and that we got a good deal and a great repair on our car More
by 13kingc
Employees Worked With
February 11, 2021
Good experience. Mike Sensmeyer is courteous & professional every time he is my service manager. I am a loyal Sunset Ford because they they do both sides, sale & service, well. professional every time he is my service manager. I am a loyal Sunset Ford because they they do both sides, sale & service, well. More
by wacman
Employees Worked With
February 11, 2021
Tony was terrific - great, quick communication. I knew the car I wanted and he helped me find it quickly, and am now driving the exact car I wanted. Would 100% recommend someone to speak to Tony if they a the car I wanted and he helped me find it quickly, and am now driving the exact car I wanted. Would 100% recommend someone to speak to Tony if they are in the market for a new car! More
by Wbasler21
Employees Worked With
February 11, 2021
Mike G and Sunset Ford was great! The no pressure or hassle priced right vehicle is key! I would refer and suggest everyone to come here and see for yourself. Dont close your deal til Sunset! hassle priced right vehicle is key! I would refer and suggest everyone to come here and see for yourself. Dont close your deal til Sunset! More
by squatnuke
February 10, 2021
I had a great experience with Jim Evans at Sunset Ford! I called and let him know which car I was looking at and he immediately gave me the details I was looking for and set up a time for me to come test dri called and let him know which car I was looking at and he immediately gave me the details I was looking for and set up a time for me to come test drive it. They had everything ready for me when I got there and I purchased the car that night. They had great customer service and we’re conscious of my tight time schedule. I was in and out within an hour and 45 minutes. Thank you for a great experience, I love my Mazda CX-5! More
by hannahc439
Employees Worked With
Jason Schrijver, Jim Evans
February 10, 2021
Excellent customer service! Tim Stewart was patient, friendly, and accommodating. He did not pressure me, and I appreciate that. Treff LaPlant was thorough. This is the third vehicle I bought from Sunse friendly, and accommodating. He did not pressure me, and I appreciate that. Treff LaPlant was thorough. This is the third vehicle I bought from Sunset Ford! More
by jojobass59
Employees Worked With
Other Employees :
Mike Sensmeyer is an excellent service advisor , Treff LaPlant
