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Sunset Ford
St. Louis, MO
6,170 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,170 reviews
February 05, 2021
Jim E., our sales person, was VERY professional and has treated us with respect and regard. We have purchased other cars from Sunset Ford and will continue to do so. treated us with respect and regard. We have purchased other cars from Sunset Ford and will continue to do so. More
by bk2luke
Verified CustomerEmployees Worked With
Jim Evans
February 05, 2021
Mike Geraghty I wanna Thank You for making everything easy I appreciate your help walking me through everything in the vehicle and makes the sale gos smooth and easy happy mad a deal with you and also I easy I appreciate your help walking me through everything in the vehicle and makes the sale gos smooth and easy happy mad a deal with you and also I wanna Thanks Justin and others mgrs.. for there help too thank you again More
by Rocky01121986
Employees Worked With
February 05, 2021
It is criminal to have recalls on a 2010 Lincoln mkz.to correct this problem. I cannot believe that it took ten (10) years to replace an air bag. It's been over (11) years and Ford still hasn't replaced correct this problem. I cannot believe that it took ten (10) years to replace an air bag. It's been over (11) years and Ford still hasn't replaced the a valve on the break system. I had a one car accident when the brakes Failed. Since then I have been thinking about purchasing a new car, but I am afraid of what unfixed problems I will have. You pay more for a quality car, you do not want problems. Especially not Safety Problems. Your service with Mike is a lot better than that of the Lincoln Dealer. More
by HAROLDBULGER
Employees Worked With
February 05, 2021
Love working with Lonnie! She does a fabulous job of ensuring your car Cones back to you in the best shape possible. She most certainly goes above and beyond!! ensuring your car Cones back to you in the best shape possible. She most certainly goes above and beyond!! More
by janis.richars
Employees Worked With
Lonnie Pope
February 05, 2021
Very friendly. Work completed to our satisfaction. Mike was very thorough and thoughtful to our safety concerning the virus. He explained all the work that was completed. was very thorough and thoughtful to our safety concerning the virus. He explained all the work that was completed. More
by phyllane
Employees Worked With
Michael Wilhite
February 05, 2021
Keith was great to work with. Knowledgeable on the truck of my husbands dreams. Picked it out online, called to test drive, and had a new truck within 2 hours. Great service and easy financing. of my husbands dreams. Picked it out online, called to test drive, and had a new truck within 2 hours. Great service and easy financing. More
by Lindseybirchler
February 04, 2021
Friendly workers; patience with customer questions; nice waiting area; respectful of Covid concerns and implementing safety procedures for a safe and pleasant experience. Plan to return for all vehicle serv waiting area; respectful of Covid concerns and implementing safety procedures for a safe and pleasant experience. Plan to return for all vehicle services. Would recommend to others. More
by aleen_davis
Employees Worked With
Bob Edwards Jr.
February 04, 2021
Jim was a great salesman. Super laidback and got us exactly what we wanted and needed. Couldn’t have asked for an easier experience buying a car. exactly what we wanted and needed. Couldn’t have asked for an easier experience buying a car. More
by alisongrooms
Employees Worked With
Jim Evans
February 03, 2021
I've used other Ford dealers in the past, there is no comparison between other dealerships and Sunset Ford, Sunset Ford is the best! Thank you! comparison between other dealerships and Sunset Ford, Sunset Ford is the best! Thank you! More
by BOB GREER
Employees Worked With
Lonnie Pope
