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Sunset Ford

St. Louis, MO

4.8
6,143 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,143 reviews

January 19, 2021

Always a pleasure to deal with sunset and the team . They are always pleasant and professional . I have been buying here for 36 years and my kids are also. More

by timmcdonnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Jan 20, 2021 -

Sunset Ford responded

We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your repeat business. We look forward to helping you out in the future in any way we can.

January 18, 2021

Cory is great to work with. He always takes care of us well. This is our 8th vehicle purchased from sunset ford. Always seen decent to deal with. More

by Scott1621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
Jan 19, 2021 -

Sunset Ford responded

Thank you so much for the fantastic review and your repeat business! Our team always enjoys working with you. We are very pleased to hear that Cory provided you with a great experience. We wish you many happy miles with your new vehicle, and we look forward to your next visit!

January 17, 2021

The Sunset Ford Team is always top notch and great to work with whether it is buying a new vehicle or having service done, which was the reason I visited this time! More

by dawgren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope, Sean Johns
Jan 18, 2021 -

Sunset Ford responded

Thank you so much for the great feedback! We always enjoy working with you and look forward to your next visit.

January 17, 2021

I went into dealer for oil change on Saturday morning at 7 am without an appointment and was out of there in about 1 hour. More

by rick.l.weis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Sunset Ford responded

Thank you for the review and your business! It was great having you here, come back and see us!

January 16, 2021

Everything went smooth and convenient. Only gripe is I had to inquire about the shuttle ride. I was not offered it when I dropped off the vehicle. More

by DHMICHEL85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope, Doug Bauer, Sydney Smith
Jan 18, 2021 -

Sunset Ford responded

Thank you for the feedback on your recent experience! It was a pleasure having you here, and we hope to work with you again.

January 16, 2021

Tony was excellent! He was very communicative, no pressure and very knowledgable l! He even help me sync up my phone and download the ford app! More

by KATESSTANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Wood
Jan 18, 2021 -

Sunset Ford responded

Thank you for the great review, and congratulations on your new vehicle! We wish you many happy miles, come back and see us!

January 16, 2021

Excellent accommodations in arranging purchase of a friend's vehicle they traded in for a new vehicle. In questioning the load details, they were good to clarify questions to my satisfaction. More

by patbaker429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Jan 18, 2021 -

Sunset Ford responded

It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Sunset Ford!

January 16, 2021

I’m always pleased with the way I’m treated & kept informed when having my car serviced. Mike was very thorough. Great team at Sunset Ford. More

by JANSHELVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Jan 18, 2021 -

Sunset Ford responded

Thank you for your business. See you next time!

January 15, 2021

Tony did a great job and kept me informed on my build. Paperwork went smoothly with no surprises and he did a thorough job going over the truck. I would buy another vehicle from Tony with no hesitation. More

by STEVE.MCGILL
Recommend Dealer
Yes
Employees Worked With
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Sunset Ford responded

Thank you for sharing this, and congratulations on your new truck! It was great working with you, and we are so happy to hear that you enjoyed your experience with Tony. We appreciated the chance to earn your business, and we are here for any future needs. Come back and see us again!

January 15, 2021

Many thanks to Bob Edwards! We have a 2020 Explorer that needed some work done on the turbo. The parts were backordered for quite a while, but Bob put me in a 2020 Explorer loaner while we waited for the pa More

by Jason kellar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Jan 18, 2021 -

Sunset Ford responded

Thank you for taking the time to share this with us, Jason! We are very lucky to have Bob on our team, and it's great to hear that he took care of you during this time. We wish you many happy miles!

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