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Sunset Ford

St. Louis, MO

4.8
6,170 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,170 reviews

January 28, 2021

An exceptional, friendly experience each and EVERY time I have visited the last 10+ years! Doesn’t matter which Service Rep .... just great friendly and courteous people! More

by DMeeker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Jan 29, 2021 -

Sunset Ford responded

Our team truly appreciates your loyalty, and we always enjoy working with you! Thank you for choosing Sunset Ford!

January 28, 2021

Great place to take your vehicle. Very friendly! Very quick and accurate with the work. Service advisor was very helpful and he was very kind and respectful! More

by priester199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Jan 29, 2021 -

Sunset Ford responded

Thank you for the outstanding feedback! It was a pleasure having you here. We will see you next time!

January 28, 2021

Fast and easy when finding our new car. Everything was handled through email and phone calls so when we got there to pick up the car Everything was ready and have been happy ever since More

by Tonyc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Sunset Ford responded

Congratulations on the purchase! Our team enjoyed working with you, and we appreciate your business. We wish you many happy miles, come back and see us!

January 28, 2021

The service department at Sunset Ford is the best I’ve ever been to it is very clean and is constantly being sterilized since the Covid outbreak, keep up the good work More

by Bozz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wilhite, Mike Konersmann, Lonnie Pope, Doug Bauer, Sean Johns , Bob Edwards Jr.
Jan 29, 2021 -

Sunset Ford responded

Thank you so much for taking the time to share your feedback! We are doing our best to ensure our team and customers are safe in our facility, and we appreciate that you see that and felt that way. We are here for any future needs!

January 27, 2021

Good work at reasonable price. Xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx. More

by ralph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Jan 27, 2021 -

Sunset Ford responded

Thank you for the review, Ralph!

January 26, 2021

Working with Tony was an absolute pleasure! I never felt pressured to make a decision, and most importantly he was professional. I highly recommend you talk to Tony if you are considering buying a new or pr More

by Mary.saito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Jan 27, 2021 -

Sunset Ford responded

Thank you so much for the fantastic review and recommendation! Our team truly enjoyed working with you, and we are so happy to see that you left with a great vehicle. We wish you many happy miles. See you next time!

January 26, 2021

Mike’s greatService always done rightChanged Mike’s great Service always done right Changed dealership Like the free car wash Staff always friendly Waiting room provides hot chocolate which More

by KKREULING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Sunset Ford responded

We appreciate you sharing this with us! Our team is lucky to have Mike, and we're glad that he made your visit top-notch. We look forward to your next visit!

January 25, 2021

Buying my new car was an absolute pleasure I am a 78 year old widow and was very nervous about purchasing a car by myself but Tony made the whole process a breeze He was personable and professional and went More

by HEHOWIESEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Heutel does an excellent job in managing this Ford Agency
Jan 26, 2021 -

Sunset Ford responded

Thank you so much for sharing this with us! We are so happy to hear that Tony provided you with the service you deserved, and we appreciate you giving us the chance to do that. Our team wishes you all the best, and we are here for any future needs or questions. Please reach out if there is anything we can do for you. Thank you!

January 25, 2021

Awesome and quick process! We have purchased several new cars/trucks in the past. Our son purchased a used truck, this time our daughter a used Jeep and she is thrilled! Thanks Tony for making this such a More

by hartung95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Jan 26, 2021 -

Sunset Ford responded

Congratulations on the recent purchase! Our team enjoys working with your family, and we appreciate your repeat business. We wish you many happy miles. Thank you for choosing Sunset Ford!

January 25, 2021

Buying a car with Keith was very easy and effortless! Keith was very honest with my dad and I and helped us to find a car that was safe and a good fit for me! More

by Hannah
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Sunset Ford responded

Congratulations on your vehicle! We appreciated that chance to earn your business, and we wish you many happy, safe miles. Come back and see us!

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