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Sunset Ford

St. Louis, MO

4.8
6,170 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,170 reviews

January 24, 2021

Brett was very helpful and polite thank you so much.He told me that some one will call me when the tags come in next week More

by hookmr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Sunset Ford responded

Thank you for the great rating and feedback for Brett! We appreciate your business, and we look forward to your next visit!

January 23, 2021

There services were very good.Doug took very good care of us. It was our first time using Sunset Ford for service on our Ford Explorer More

by Rodkschram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Bauer
Jan 26, 2021 -

Sunset Ford responded

Thank you for sharing this and for giving our service team the chance to earn your business. It was a pleasure having you here, and we hope to see you again!

January 22, 2021

It was a great experience and the service was great. The waiting area was very clean and nice. Everyone was also very friendly and helpful. More

by MALLORY.M.SULLIVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Jan 26, 2021 -

Sunset Ford responded

Thank you for the great feedback, Mallory! It was such a pleasure working with you, and our team is here for any future needs. Come back and see us!

January 22, 2021

Always professional and courteous. They kept me up to date every step of the way with my body shop repair and also had my oil change and tire rotation taken care of. I am a long-time customer of Sunset F More

by lkisling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Kelly, Jacqueline Daugherty
Jan 26, 2021 -

Sunset Ford responded

We appreciate your taking the time to share this with us! Our team always enjoys working with you, and we can't thank you enough for your repeat business. We look forward to your next visit!

January 21, 2021

Mike Whilhite is always very helpful when ever I have had a question regarding service on my vehicles. Doug Sucher has always helped with any service and warranty work as needed. When I am ready to purchase More

by PEADAMS63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Sucher, Michael Wilhite, Howard Wood
Jan 22, 2021 -

Sunset Ford responded

Thank you so much for the great feedback from our team! We are so happy to hear that they have you covered and have been a support for you. It is a pleasure working with you, and we look forward to your next visit. We truly appreciate your business!

January 21, 2021

Mr.Mike got things done! Called him and the next morning we had a deal! He made sure to keep me in the loop every step of the way and totally helped me out of a rough situation I was in. Cannot recommend hi More

by CamiElizabeth0627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Sunset Ford responded

Congratulations on your new vehicle! We appreciate your kind words and recommendation, and we can't thank you enough for your business. We look forward to working with you in the future.

January 21, 2021

Very helpful, no pressure salesman. Jim was very knowledgeable and answered all of my questions. Would highly recommend Sunset Ford in St Louis to anyone. More

by ladydi_1970
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Sunset Ford responded

We truly appreciate the outstanding review and recommendation! Our team enjoyed having you here, and we hope to work with you again. Thank you for choosing Sunset Ford!

January 20, 2021

I really appreciate the way Lonnie and Doug in service have been able to work with me to get an ongoing problem fixed. They were able to get my truck into the shop, find and fix an ongoing problem. I ap More

by MIKE_AX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope, Doug Bauer
Jan 21, 2021 -

Sunset Ford responded

Thank you for taking the time to share this! We are very happy to hear that our team could help, and we appreciated the chance to work with you. We wish you all the best and are here for any future needs!

January 20, 2021

Jim was very professional and made the sale an easy process. The dealership's inventory is what attracted us and it was easy to find the perfect truck! Thanks again Jim More

by Brad Walker
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Sunset Ford responded

Congratulations on your new truck! We appreciate your feedback! It is great to hear our staff took such great care of you. We hope to see you here again!

January 20, 2021

Loved that they came to my house to do my oil change. The the mobile service was super convenient. A little pricey, but completely worth it. Saved my time and kept me from having to wait in a public area for More

by Terri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Galasso, Ashley Godfrey
Jan 21, 2021 -

Sunset Ford responded

Thank you so much for the feedback! We are proud to be able to offer this to our customers and appreciate your making an appointment with us. Our team hopes to work with you again!

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