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Sunset Ford
St. Louis, MO
6,170 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,170 reviews
January 17, 2021
I went into dealer for oil change on Saturday morning at 7 am without an appointment and was out of there in about 1 hour. 7 am without an appointment and was out of there in about 1 hour. More
by rick.l.weis
Verified CustomerEmployees Worked With
January 16, 2021
Everything went smooth and convenient. Only gripe is I had to inquire about the shuttle ride. I was not offered it when I dropped off the vehicle. had to inquire about the shuttle ride. I was not offered it when I dropped off the vehicle. More
by DHMICHEL85
Employees Worked With
Lonnie Pope, Doug Bauer, Sydney Smith
January 16, 2021
Tony was excellent! He was very communicative, no pressure and very knowledgable l! He even help me sync up my phone and download the ford app! pressure and very knowledgable l! He even help me sync up my phone and download the ford app! More
by KATESSTANG
January 16, 2021
Excellent accommodations in arranging purchase of a friend's vehicle they traded in for a new vehicle. In questioning the load details, they were good to clarify questions to my satisfaction. friend's vehicle they traded in for a new vehicle. In questioning the load details, they were good to clarify questions to my satisfaction. More
by patbaker429
January 16, 2021
I’m always pleased with the way I’m treated & kept informed when having my car serviced. Mike was very thorough. Great team at Sunset Ford. informed when having my car serviced. Mike was very thorough. Great team at Sunset Ford. More
by JANSHELVY
Employees Worked With
Michael Wilhite
January 15, 2021
We had the BEST "new car" purchase experience, ever. Tim was exceptional in every aspect of the sale. He knew Sunset's available inventory (like the back of his hand) and was extremely knowledgeable of each was exceptional in every aspect of the sale. He knew Sunset's available inventory (like the back of his hand) and was extremely knowledgeable of each and every make, model, and trim-line. The entire (no pressure) process was professional and above board from start-to-finish. Kudos! to him and the Sunset Team! More
by Wayne B.
January 15, 2021
Tony did a great job and kept me informed on my build. Paperwork went smoothly with no surprises and he did a thorough job going over the truck. I would buy another vehicle from Tony with no hesitation. Paperwork went smoothly with no surprises and he did a thorough job going over the truck. I would buy another vehicle from Tony with no hesitation. More
by STEVE.MCGILL
Employees Worked With
January 15, 2021
Many thanks to Bob Edwards! We have a 2020 Explorer that needed some work done on the turbo. The parts were backordered for quite a while, but Bob put me in a 2020 Explorer loaner while we waited for the pa needed some work done on the turbo. The parts were backordered for quite a while, but Bob put me in a 2020 Explorer loaner while we waited for the parts. We got ours back last week, and it's running great! Bob called me regularly to keep me updated on everything. I couldn't ask for better customer service. I have and will continue to do business with Sunset Ford for years to come. Thanks again, Bob! More
by Jason kellar
Employees Worked With
Bob Edwards Jr.
January 15, 2021
Everyone was very careful with sanitizing everything and keeping a safe distance. The salesman got me checked in quickly and was very nice! Great place! keeping a safe distance. The salesman got me checked in quickly and was very nice! Great place! More
by RPBP
Employees Worked With
Mike Konersmann
