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Sunset Ford
St. Louis, MO
6,134 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,134 reviews
December 24, 2020
Sunset forward is an established dealership that’s been in the St. Louis community for many years. They’ve grown a lot over the years because they know how to provide great service. Their sales department in the St. Louis community for many years. They’ve grown a lot over the years because they know how to provide great service. Their sales department is also there to help you find the car that meets your needs and not to be pushy. Marty T. More
by Marty T.
Verified CustomerEmployees Worked With
December 24, 2020
So happy you’re my local dealer. Completely satisfied when we purchased our Explorer and completely satisfied with the service we’ve received. Over the last 6 years. when we purchased our Explorer and completely satisfied with the service we’ve received. Over the last 6 years. More
by Arneldo1
December 23, 2020
The entire experience was awesome. From my salesman Tony,the manager Howard to Justin in finance. I highly recommend Sunset Ford. Mike Konersmann is the service department is absolutely terrific. Tony,the manager Howard to Justin in finance. I highly recommend Sunset Ford. Mike Konersmann is the service department is absolutely terrific. More
by KONERSMANN
Employees Worked With
Other Employees :
Doug Sucher, Mike Konersmann, Perry Webb, Howard Wood
December 23, 2020
I got the right car at the right price after many days of searching. Tony was very helpful and helped the car buying process run as smoothly as possible. searching. Tony was very helpful and helped the car buying process run as smoothly as possible. More
by Joseph.s.Nothstine
December 23, 2020
Tony and Justin were great. It was the easiest and most pleasant car buying experience. We will definitely be returning to Sunset for future car purchases. pleasant car buying experience. We will definitely be returning to Sunset for future car purchases. More
by chris.orban9
December 23, 2020
Lonnie is stellar.. she is on it. I did notice she gets the xxxxty end of the stick, being a woman there. I notice, other must notice as well. She put my name on the board for a shuttle, some xxxxxx wiped the xxxxty end of the stick, being a woman there. I notice, other must notice as well. She put my name on the board for a shuttle, some xxxxxx wiped it off... I was there.. did not leave the service floor. Also, you had my truck all day just for brakes.... what??? That is xxxx that used to happen til you guys pulled it together. My guess is, lonnies work orders get pushed to the back. Not cool, sunset! More
by Suzanne
Employees Worked With
Doug Bauer
December 23, 2020
We got in fast, they were respective of safety during Covid, they explained everything very well and were not distracted...they were focused on our needs Covid, they explained everything very well and were not distracted...they were focused on our needs More
by kronquillio
Employees Worked With
Sean Johns
December 22, 2020
Jim Evans is a straight shooter. The truck he sold me is perfect. Jim was honest and easy to deal with. Jason in the finance office was very helpful. I will definitely recommend Jim and Sunset Ford! perfect. Jim was honest and easy to deal with. Jason in the finance office was very helpful. I will definitely recommend Jim and Sunset Ford! More
by jwgeorge914
Employees Worked With
Jason Schrijver, Jim Evans
December 22, 2020
Service advisor was well-informed and very responsive. I’ve consistently received prompt, professional assistance. I have taken my son’s 2012 Fusion for service since it was new and will continue to tak I’ve consistently received prompt, professional assistance. I have taken my son’s 2012 Fusion for service since it was new and will continue to take it there for service in the future. Thank you! More
by VEATH4
Employees Worked With
Lonnie Pope
December 22, 2020
The service department at sunset Ford is by far the best guys to work with! I recommend them to all my friends! Neal helped me after 3 other Ford dealerships cost me over $1000 and had no answers and refuse guys to work with! I recommend them to all my friends! Neal helped me after 3 other Ford dealerships cost me over $1000 and had no answers and refused to help. These guys truly care about their customers! More
by RFOXXRACING
