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Sunset Ford
St. Louis, MO
6,137 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,137 reviews
Verified Customer
December 18, 2020
The service department could not have been better. I just had a small issue. The service advisor look at the problem. He grabs some parts and installed them and I was on my way in 15 minutes. I did not have had a small issue. The service advisor look at the problem. He grabs some parts and installed them and I was on my way in 15 minutes. I did not have an appointment Great customer service. More
by mikvo2256
Employees Worked With
December 17, 2020
Was in and out quick. Staff was great to work with and communicated everything honestly and fairly. They explained what needed to be done and followed through with their plan quickly. Would 100% recommend communicated everything honestly and fairly. They explained what needed to be done and followed through with their plan quickly. Would 100% recommend. More
by FSYOU2013
Employees Worked With
Doug Bauer
December 17, 2020
Very prompt service. I was met at the entrance by an employee following all social distance protocols. Sean was polite and friendly. Sunset Ford took care of all the needs I had. I received a call in th employee following all social distance protocols. Sean was polite and friendly. Sunset Ford took care of all the needs I had. I received a call in the afternoon that my car was finished. Everything was explained fully and I received a free car wash. Great customer service! More
by JEFF
Employees Worked With
Sean Johns , Pandora Cheatham
December 17, 2020
Mike Geraghty was very easy to work with - knowledgeable, low pressure, friendly and very accommodating. We'd work with Sunset Ford again... Kevin Schwab St. Louis, MO low pressure, friendly and very accommodating. We'd work with Sunset Ford again... Kevin Schwab St. Louis, MO More
by kvschwab
Employees Worked With
December 16, 2020
Great customer service and workmanship. Took the time to show and explain what needed to be done. Happy with the service preformed on my car. show and explain what needed to be done. Happy with the service preformed on my car. More
by MSINAMON
Employees Worked With
December 13, 2020
We had a lingering issue with our vehicle. The team at Sunset Ford including Tom Heutel, Justin Heutel, Lonnie Pope and Chris Schmelig did an outstanding professional job to make our vehicle reliable and Sunset Ford including Tom Heutel, Justin Heutel, Lonnie Pope and Chris Schmelig did an outstanding professional job to make our vehicle reliable and safe. More
by VGILLIAM02
December 13, 2020
I love coming to Sunset Ford to have my car serviced. Everyone is polite. The waiting room is extremely nice. I would highly recommend getting a vehicle serviced here. Everyone is polite. The waiting room is extremely nice. I would highly recommend getting a vehicle serviced here. More
by JOANNDEC
Employees Worked With
Lonnie Pope
December 13, 2020
I never have a bad experience at Sunset Ford. My service advisor always keeps me up to date and I never feel any pressure. I feel very comfortable going to Sunset. advisor always keeps me up to date and I never feel any pressure. I feel very comfortable going to Sunset. More
by jross12
Employees Worked With
Michael Wilhite
December 13, 2020
I’ve bought from Sunset before, never had any complaints about them! My father bought from them years ago! Just wish it would have went a little faster with the paperwork!! about them! My father bought from them years ago! Just wish it would have went a little faster with the paperwork!! More
by Robert
Employees Worked With
