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Sunset Ford
St. Louis, MO
6,151 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,151 reviews
November 23, 2020
I was able to get right in when in KC I have to make an appointment then it still having to wait. The service advisor I had try’s to hard to be nice it doesn’t come across as sincere. appointment then it still having to wait. The service advisor I had try’s to hard to be nice it doesn’t come across as sincere. More
by FBBOSS
Verified CustomerEmployees Worked With
Mike Konersmann
November 23, 2020
Don't have no to say Sales department Was good to work with Manager easy to work with Finance Was easy Overall it was a good experience Working wih sunset Ford with Manager easy to work with Finance Was easy Overall it was a good experience Working wih sunset Ford More
by DARRELL.DRYWALL
Employees Worked With
Howard Wood, Jason Schrijver, Bin Fu
November 22, 2020
The service department at Sunset is awesome staff. Very attentive, friendly, and helpful. I have worked Lonnie with the service department and she is great to work with. Also worked with Sean and Justin th attentive, friendly, and helpful. I have worked Lonnie with the service department and she is great to work with. Also worked with Sean and Justin this visit. Both were great and very helpful. Thanks. More
by cartkev
November 22, 2020
Very helpful and the paint looks great. Thank you The service I always receive is top notch. Sunset Ford is the only dealership that I work with and thoroughly enjoy every visit service I always receive is top notch. Sunset Ford is the only dealership that I work with and thoroughly enjoy every visit More
by mike.fischer
Employees Worked With
Other Employees :
Mike Konersmann, Jennifer Kelly, Doug Bauer, Sean Johns , Jacqueline Daugherty
November 21, 2020
Awesome staff. Very attentive, friendly, and helpful. I have worked extensively with the service department and the parts department and both are top notch. Thank you all! have worked extensively with the service department and the parts department and both are top notch. Thank you all! More
by CHRISSIEREISS
November 20, 2020
Great and timely service! Nice and friendly staff. They serviced my car and returned it sooner than they had estimated. I appreciate the service department. serviced my car and returned it sooner than they had estimated. I appreciate the service department. More
by roymrobins
Employees Worked With
Sean Johns
November 20, 2020
Easy to work with. No hassle or sales pressure. Was willing to negotiate a fair price. Salesman was able to answer all our questions. Finance staff helpful. Would be glad to return to Sunset. willing to negotiate a fair price. Salesman was able to answer all our questions. Finance staff helpful. Would be glad to return to Sunset. More
by Bill-Pyatt
November 18, 2020
The people were pleasant and professional but we had a set appointment for what should have been a short service that turned into a two and a half wait. I was told there was communication issues between t set appointment for what should have been a short service that turned into a two and a half wait. I was told there was communication issues between the tech and the front. We were waiting while the vehicle was finished. More
by rnhodge
Employees Worked With
November 18, 2020
I always take my car to Sunset Ford. Sean Johns, the Service Advisor was especially kind and helpful with my service needs. Chris Schmelig, a mechanic, was extremely helpful in explaining the problems Service Advisor was especially kind and helpful with my service needs. Chris Schmelig, a mechanic, was extremely helpful in explaining the problems with my car and what it takes in detail to repair it. Very pleased with both of them and the service I received. Excellent Service. Excellent Repairs. More
by Goldenbarb
Employees Worked With
Chris Schmelig, Sean Johns
