Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sunset Ford
St. Louis, MO
6,151 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,151 reviews
November 10, 2020
We just had tires replaced in the Service Department. The whole service staff is excellent and very helpful and kind. Our service advisor was Lonnie and she is wonderful! We highly recommend Sunset Ford The whole service staff is excellent and very helpful and kind. Our service advisor was Lonnie and she is wonderful! We highly recommend Sunset Ford. More
by WILLIAMRUHL
Verified CustomerEmployees Worked With
Lonnie Pope, Doug Bauer
November 08, 2020
Love sunset ford service department.Service technicians are polite and professional!! They keep me up to date when my vehicle will need its next milestone for servicing!! are polite and professional!! They keep me up to date when my vehicle will need its next milestone for servicing!! More
by KEMASAN
Employees Worked With
November 08, 2020
Excellent service, which is the reason for buying a Ford Explorer from Sunset Ford Always good value, great employees, great customer service, and quality work Explorer from Sunset Ford Always good value, great employees, great customer service, and quality work More
by Steve K
November 08, 2020
From day 1 of buying my truck, Cory my sales rep has been great to deal with. Recent I had my truck repaired in the bodyshop Jennifer and Jackie kept me informed on the progress. I have had the best service great to deal with. Recent I had my truck repaired in the bodyshop Jennifer and Jackie kept me informed on the progress. I have had the best service from Sunset Ford dealership and the staff than any other dealer I delt with. More
by DRIBAUDO
November 08, 2020
Sunset was great with my “Works” service on my Ranger. Worked with Sean an Justin on this visit. Both were very professional and courteous and saw to my needs. As well normally work with Lonnie but she wa Worked with Sean an Justin on this visit. Both were very professional and courteous and saw to my needs. As well normally work with Lonnie but she was not in and handed me off to the above crew. Thanks to all for their efforts. More
by cartkev
November 07, 2020
Brett is an asset for you guys. Thanks for the great service! Will be back for sure! Service shuttle dropped me off and picked me back up. Customer service is a priority of Sunset. service! Will be back for sure! Service shuttle dropped me off and picked me back up. Customer service is a priority of Sunset. More
by C03bra-jeremy_k
November 06, 2020
Keith has always helped my family and he provided us with another top notch experience on our most recent purchase. Sunset got the trade in we were looking for and he immediately sent us a video of the vehic another top notch experience on our most recent purchase. Sunset got the trade in we were looking for and he immediately sent us a video of the vehicle inside and out before it was up on the site. Keith was helpful throughout the whole process. More
by Schuyler
Employees Worked With
November 06, 2020
Service completed in timely fashion. Dropped off nigjt before and completed early next morning. Pick up and check out was quick and easy. Went well. before and completed early next morning. Pick up and check out was quick and easy. Went well. More
by ALLEN_LOVE
Employees Worked With
Michael Wilhite
November 06, 2020
Was a very good experience. All questions answered and great costumer service. I will bring my business to your establishment. Brett Mathis was great to deal with. great costumer service. I will bring my business to your establishment. Brett Mathis was great to deal with. More
by LARRYBRAYMILLER
Employees Worked With
November 06, 2020
Excellent service. Accommodated our schedules. Chris Schmelig did a great job in the service department. The Service Writing Team was courteous and professional and friendly. Safe, clean environment. Schmelig did a great job in the service department. The Service Writing Team was courteous and professional and friendly. Safe, clean environment. More
by VGILLIAM02
Employees Worked With
Lonnie Pope, Christopher Schmelig, Doug Bauer, Bob Edwards Jr.
