Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sunset Ford
St. Louis, MO
6,151 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,151 reviews
November 03, 2020
Quality work, open discussion as to recommended maintenance and a reasonable wait time. Very courteous staff from start to finish. Clean customer waiting area and restrooms. maintenance and a reasonable wait time. Very courteous staff from start to finish. Clean customer waiting area and restrooms. More
by RICKS8
Verified CustomerEmployees Worked With
Lonnie Pope
November 03, 2020
Another great job by Lonnie today. Provided my appointment and did not have to wait very long at all to have my truck serviced. Also gave me a quote for new tires for another vehicle. Great servi appointment and did not have to wait very long at all to have my truck serviced. Also gave me a quote for new tires for another vehicle. Great service advisor! More
by Larry S
Employees Worked With
Greg Myers, Lonnie Pope
November 01, 2020
Great Customer service!!! Let me know what was going on with my vehicle every step of the way!! Went above and beyond!!!! I’ll keep coming back!!!! with my vehicle every step of the way!! Went above and beyond!!!! I’ll keep coming back!!!! More
by MMENCIN
November 01, 2020
Wonderful, very polite people. A great place to buy a car and have a car serviced. The facility is very clean and health conscious during this COVID time. I highly recommend them! car and have a car serviced. The facility is very clean and health conscious during this COVID time. I highly recommend them! More
by Suz
Employees Worked With
November 01, 2020
Quick and friendly service. Service was completed on time and everything was fully explained right upfront. It was also helpful knowing what service was coming up for next. and everything was fully explained right upfront. It was also helpful knowing what service was coming up for next. More
by knldunk
October 31, 2020
Friendly and everyone helpful...the dealership is exceptionally clean....inside and out...responsiveness and follow thru is exceptionally good...3rd vehicle we have it purchased there... exceptionally clean....inside and out...responsiveness and follow thru is exceptionally good...3rd vehicle we have it purchased there... More
by Bob.wilshusen
Employees Worked With
Other Employees :
Howard Wood, Pandora Cheatham
October 31, 2020
It was a pleasure to deal with Sunset Ford. I was treated very well and everything was handled in a timely and professional manner. Thank you to everyone for helping to make this a pleasant experience. very well and everything was handled in a timely and professional manner. Thank you to everyone for helping to make this a pleasant experience. More
by CHRISTINE0525
October 30, 2020
Sunset had my vehicle for 3 days trying to solve the problem. They stayed in touch with me daily. Great work. Will use them again. problem. They stayed in touch with me daily. Great work. Will use them again. More
by DAVISLISA1261
Employees Worked With
October 30, 2020
Mike was great , he kept us updated the whole time, tithe service team did a great job . I would like to recommend mike and all of the techs that worked on my vehicle. Great customer service service team did a great job . I would like to recommend mike and all of the techs that worked on my vehicle. Great customer service More
by Bozz
Employees Worked With
