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Sunset Ford
St. Louis, MO
6,151 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,151 reviews
October 17, 2020
This was a first for us with the mobile service vehicle. It was amazing and so simple! What a terrific service to be offering. Loves it and will continue to use this option. Thank you Sunset! And thank you It was amazing and so simple! What a terrific service to be offering. Loves it and will continue to use this option. Thank you Sunset! And thank you Ford! More
by ZWICKS4
Verified CustomerEmployees Worked With
Other Employees :
Angelo Galasso, Ashley Godfrey
October 16, 2020
You have an excellent staff of techs that are, friendly and not hesitant about speaking with customers about the repairs that are being done. They are also extremely knowledgeable of all facets of the vehi and not hesitant about speaking with customers about the repairs that are being done. They are also extremely knowledgeable of all facets of the vehicles we own. More
by fast70429
Employees Worked With
Other Employees :
Joe Glosemeyer, Christopher Schmelig
October 16, 2020
Service manager Mike Sensmeyer and mechanic team were very helpful and went above and beyond in resolving the problem. This quality of service is one reason why we have purchased 2 new vehicles from Sun very helpful and went above and beyond in resolving the problem. This quality of service is one reason why we have purchased 2 new vehicles from Sunset in the last 2 years. More
by BE10601
Employees Worked With
October 16, 2020
Disappointed after having an appointment for 3 weeks and the service writer tells me that it might take all day and could be a carry over to do a check on the check engine error code and reprogram of the c the service writer tells me that it might take all day and could be a carry over to do a check on the check engine error code and reprogram of the computer I f I had been advised of this situation l would have made other arrangements for transportation More
by THOMASS64
Employees Worked With
Sean Johns
October 15, 2020
If wasn’t for the excellent service I would be going somewhere else. The service Manager Jennifer hall is wonderful, gets me in and out in a timely fashion. Don’t ever loose her!‘ somewhere else. The service Manager Jennifer hall is wonderful, gets me in and out in a timely fashion. Don’t ever loose her!‘ More
by Andykittel
October 15, 2020
Everyone at Sunset Ford is very nice, friendly and really takes care of their customers. I always get great customer service and my vehicle runs great thanks to the service department. Lonnie and Mike always takes care of their customers. I always get great customer service and my vehicle runs great thanks to the service department. Lonnie and Mike always take GREAT care of me. More
by STEWARD1
Employees Worked With
Michael Wilhite, Lonnie Pope
October 15, 2020
Love the customer service. They don’t try and sell you something you don’t need and are quick to answer questions that some may think are dumb questions. something you don’t need and are quick to answer questions that some may think are dumb questions. More
by tcradic
Employees Worked With
October 15, 2020
Great service. From the moment I walked in to getting it back the service, Brett listened to what I had to say and took care of the issues that I had. back the service, Brett listened to what I had to say and took care of the issues that I had. More
by rybakce
Employees Worked With
October 14, 2020
We were immediately greeted and waited on upon arrival. The salesman was very friendly and kind, he was also very cooperative in helping us to reach a deal. We were very pleased and happy with all who help The salesman was very friendly and kind, he was also very cooperative in helping us to reach a deal. We were very pleased and happy with all who helped us in buying the vehicle. I would gladly recommend Sunset to family and friends !! More
by Happy customer
