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Sunset Ford

St. Louis, MO

4.8
6,144 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,145 reviews

November 03, 2018

Excellent Car Buying Experience We loved this dealer. They had good collection of used cars and they are very helpful. We had too man questions and they are very patient with us an More

by Infy_18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Sunset Ford responded

We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit!

November 03, 2018

Coiuld not have been happier Dan was helpful and thorough. Spent a long time with me and Trixie. We drove three cars, all the 17 Ford Escape. I decided on one, not terribly please More

by Stephen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Dopuch
Nov 05, 2018 -

Sunset Ford responded

Hello Stephen and thank you so much for the feedback! Your comments keep us motivated and working hard for all our guests. We hope to be of service to you again! Enjoy your vehicle!

November 03, 2018

They made it easy...what else could you ask for. From the moment we walked in and were greeted by Nicholas we knew that our experience was going to be positive. He was cheerful and very helpful from More

by Dz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Wood, Jason Schrijver, Nicholas Everding
Nov 05, 2018 -

Sunset Ford responded

Thank you so much for your kind words and recommendation! We look forward to working with you in the future.

November 02, 2018

Love my new Taurus I was very pleased with working with the great people at Sunset Ford, they worked with me to trade my 2015 Taurus for a new 2018 Taurus. I will be a r More

by Vikkie66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Fowler
Nov 02, 2018 -

Sunset Ford responded

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your new Taurus! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!

November 02, 2018

A good experience I recently purchased a used car from this dealership and the process moved smoothly and painlessly. My sales person Jim Wagstaff facilitated the entir More

by Scorch
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Nov 05, 2018 -

Sunset Ford responded

Hello, and thank you for your feedback! We’re happy to hear about your outstanding experience with Jim and our team, and we look forward to helping you out in the future! Enjoy your vehicle and let us know if there is anything more we can do for you!

November 01, 2018

Very Happy Sales staff was informative and helpful. Any problems that I found with the vehicle were corrected in a professional and timely manner. I would recomm More

by TeamDar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bach Mcateer
Nov 02, 2018 -

Sunset Ford responded

Thank you so much for taking the time to leave us a review! Our team truly enjoyed working with you, and we appreciate you giving us the chance to earn your business. Customer satisfaction is very important to us, and we are here for any future needs. Come back and see us again!

October 31, 2018

Great Experience with Bach Mcateer My experience working with Bach to find my dream truck was fantastic. Bach is a super nice guy, low pressure salesman that knows a lot about the produ More

by Mike
Recommend Dealer
Yes
Employees Worked With
Bach Mcateer
Oct 31, 2018 -

Sunset Ford responded

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!

October 31, 2018

Great customer service Ryan Bladdick was my salesman, he was awesome, he took his time answering all my questions, trying to meet all my needs and friendly. I will be back More

by Layla1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bladdick
Nov 01, 2018 -

Sunset Ford responded

Thank you so much for the outstanding review! We are so happy to hear that Ryan provided you with the top-notch service you deserved, and we truly appreciate you giving our team the chance to earn your business. Our team is here for any future needs, come on back and see us again!

October 31, 2018

Very Patient process From the internet department to Tim everyone I encountered at sunset was very patient and helpful. Tim took the time to show me 3 different vehicles More

by Retired teacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Gravagna
Nov 01, 2018 -

Sunset Ford responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top-notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

October 28, 2018

First time at Sunset Ford I spotted a truck online and made an appointment to take a test drive. When I pulled up Bach was waiting for me outside with a smile. After quick intr More

by Jpdeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bach Mcateer
Oct 29, 2018 -

Sunset Ford responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top-notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

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