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Sunset Ford

St. Louis, MO

4.8
6,134 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,134 reviews

July 26, 2018

Quick, easy service and fair pricing Brad was extremely knowledgeable about the makes and models we were looking at, and was quick with answers and providing options. He didn't try to pu More

by StephJW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Schrijver, Brad Dostal, Ryan Bladdick
Jul 27, 2018 -

Sunset Ford responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

July 25, 2018

Amazing service at Sunset! We have bought several cars here and always get amazing service from Cory Pupillo goes out of his way to get the best price for us! More

by Scott1621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Jul 26, 2018 -

Sunset Ford responded

We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your repeat business. We look forward to helping you out in the future in any way we can.

July 25, 2018

Dan was Great, Financial Officer Cold Dan Dopuch gets 5 STARS!!! Your Financial Officer (Don't know his name, his signature is illegible on the contract) is why we gave 4 stars up above. More

by 2012 Ford Explorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
You'll have to look up who filled out he financial papers for us, we don't member and his signature is just a scribble., Dan Dopuch
Aug 06, 2018 -

Sunset Ford responded

Thank you so much for taking the time to share this with us. We are so happy to hear that Dan provided you with an outstanding buying experience and helped you find the perfect vehicle. It is disappointing to hear that you weren’t fully satisfied with your finance experience, and we would like to speak with you to address any concerns and answer any questions you may have. Please reach out to General Manager, Pete Heutel at (314) 467-1148.

July 25, 2018

Awesome dealership Loved the dealership very clean in very helpful staff everyone said hi or do you need help very painless process in and out I would highly recommend t More

by Curtis314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Bach Mcateer
Jul 26, 2018 -

Sunset Ford responded

Thank you so much for the fantastic review and your recommendation! Our team truly enjoyed working with you, and we are so happy to hear that they provided you with the service you deserved. We wish you the best, come back and see us!

July 25, 2018

THE BEST!!!! This is the second new car purchase from Sunset. Both times I've worked with Mike Geraghty, not that I had to do any work. Mike is always a pleasure More

by KAM65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Pope
Jul 26, 2018 -

Sunset Ford responded

Thank you so much for the outstanding review! We aim to build long-term relationships with our customers, and we’re very pleased to know that we’ve had the opportunity to work with you on several different occasions. Our team always enjoys working with your family, and we are here for any future needs. We are here for any future needs!

July 25, 2018

She has great customer service and very friendly Lonnie is one great employee, She is the main one that always seems to get to the bottom of the problem and find the quickest solution and the best on More

by msindependent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Jul 26, 2018 -

Sunset Ford responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top-notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

July 25, 2018

F-150 Purchase My experience at Sunset Ford was very pleasurable and productive. There was no high pressure or confusing transactions. Casey Fowler was a very know More

by 4062
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Fowler, Jason Schrijver, Donna Gravagna, Brad Dostal
Jul 26, 2018 -

Sunset Ford responded

Thank you so much for your kind words and recommendation! We truly appreciate the positive feedback on your experience with us, and we look forward to working with you in the future.

July 24, 2018

Excellent Service and Helpfulness Lonnie Pope consistently goes above and beyond to help me almost as soon as I walk into the service area. Even when she is busy she is still friendly More

by jjansson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Jul 25, 2018 -

Sunset Ford responded

We always encourage our employees to go above and beyond for our customers, and we’re so happy that Lonnie did just that! Our team truly appreciates your repeat business, and we are here for any future needs. We look forward to your next visit!

July 24, 2018

Easy Process We recently bought a used Explorer and Dan was great to work with! There was no pressure and he was super friendly and very helpful without being "in More

by Kmpost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Jul 25, 2018 -

Sunset Ford responded

Thank you so much for sharing this with us, and congratulations on your Explorer! It is great to hear that Dan provided you with an outstanding experience. Our team hopes to have the chance to work with you again! Enjoy and welcome to the family!

July 22, 2018

Car buying is definitely made easy! This is my second new car from Sunset Ford and I will come back again when it is time to buy another new car. The whole car shopping experience was m More

by Kathy L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Hebrank
Jul 23, 2018 -

Sunset Ford responded

We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your recommendation and repeat business. We look forward to helping you out in the future in any way we can.

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