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Sunset Ford

St. Louis, MO

4.8
6,170 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,170 reviews

July 28, 2018

Randy Bollinger Randy was a big help. Very thorough and professional. We will go to him again when we have to get another car for our sons. Thanks again, Randy. More

by Larry
Recommend Dealer
Yes
Employees Worked With
Randy Bollinger
Jul 30, 2018 -

Sunset Ford responded

We truly appreciate your feedback Larry! It is wonderful to hear that Randy made your visit with us fantastic! We look forward to helping you in the future in any way we can.

July 28, 2018

Easy! Great experience @ Sunset Ford! Jim Wagstaff helped my wife and I find a new to us family car. He was friendly and informative. He was extremely pa More

by guthrie24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
Jul 30, 2018 -

Sunset Ford responded

Thank you for taking the time to share your experience with us! We're glad that Jim and Jason helped create an excellent experience for you. We appreciate your referrals and look forward to working with you again in the future!

July 28, 2018

One Satisfied Customer Jim Wagstaff helped me find a pre-owned vehicle and I got a great deal. if there were any problems, with the car, he would be very transaparent with More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

Sunset Ford responded

We're so glad you had an excellent experience with Jim. He is a great asset to our team and we are glad to have him represent the team here at Sunset Ford! We hope to work with you again in the future!

July 27, 2018

Auto Body Shop * Debbie Espey in body shop is friendly, professional and a quick problem solver. After auto body repair she even helped us coordinate mecanical work More

by John and Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie Espey, Jennifer Kelly
Jul 30, 2018 -

Sunset Ford responded

We aim for excellence, and we're thrilled to hear that you had a fantastic experience with our service specialists! We appreciate your business and look forward to seeing you in again!

July 27, 2018

Great Respect I was treated with great respect, and would recommend Mr. Wagstaff for repeat business, the service was great, and Jim was thorough, and very patient More

by thiggs4943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
July 26, 2018

Bach has to be the best car salesman out there! This man was the best person that I have ever purchased a car from. Bach was so polite and thoughtful in the whole experience .He should train other d More

by johnny54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Bach Mcateer
Jul 27, 2018 -

Sunset Ford responded

Thank you so much for the sharing this with us! We are very lucky to have Bach on our team, and we are so happy to hear that you enjoyed working with him. Please let us know if there is anything more we can do for you.

July 26, 2018

Quick, easy service and fair pricing Brad was extremely knowledgeable about the makes and models we were looking at, and was quick with answers and providing options. He didn't try to pu More

by StephJW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Schrijver, Brad Dostal, Ryan Bladdick
Jul 27, 2018 -

Sunset Ford responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

July 25, 2018

Dan was Great, Financial Officer Cold Dan Dopuch gets 5 STARS!!! Your Financial Officer (Don't know his name, his signature is illegible on the contract) is why we gave 4 stars up above. More

by 2012 Ford Explorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
You'll have to look up who filled out he financial papers for us, we don't member and his signature is just a scribble., Dan Dopuch
Aug 06, 2018 -

Sunset Ford responded

Thank you so much for taking the time to share this with us. We are so happy to hear that Dan provided you with an outstanding buying experience and helped you find the perfect vehicle. It is disappointing to hear that you weren’t fully satisfied with your finance experience, and we would like to speak with you to address any concerns and answer any questions you may have. Please reach out to General Manager, Pete Heutel at (314) 467-1148.

July 25, 2018

Awesome dealership Loved the dealership very clean in very helpful staff everyone said hi or do you need help very painless process in and out I would highly recommend t More

by Curtis314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Bach Mcateer
Jul 26, 2018 -

Sunset Ford responded

Thank you so much for the fantastic review and your recommendation! Our team truly enjoyed working with you, and we are so happy to hear that they provided you with the service you deserved. We wish you the best, come back and see us!

July 25, 2018

THE BEST!!!! This is the second new car purchase from Sunset. Both times I've worked with Mike Geraghty, not that I had to do any work. Mike is always a pleasure More

by KAM65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Pope
Jul 26, 2018 -

Sunset Ford responded

Thank you so much for the outstanding review! We aim to build long-term relationships with our customers, and we’re very pleased to know that we’ve had the opportunity to work with you on several different occasions. Our team always enjoys working with your family, and we are here for any future needs. We are here for any future needs!

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