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Sunset Ford

St. Louis, MO

4.8
6,102 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,102 reviews

September 09, 2017

Great Service I have to say, buying my Ford Escape from Sunset Ford was most pleasurable. I was most impressed by the cleanliness of the premises and the especially More

by Timothy Crowley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2017 -

Sunset Ford responded

Thank you so much for your kind words and recommendation! It was such a pleasure working with you and we hope you enjoy your new Escape. We look forward to working with you in the future.

September 08, 2017

Son's first car Couldn't have been a more pleasant experience. Bach was very friendly hand helpful. I would definitely recommend a visit from anyone who is in the mar More

by TT38
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Schrijver, Bach Mcateer
Sep 11, 2017 -

Sunset Ford responded

Thank you for the recommendation! It was wonderful working with you and we hope to have you back again. Thanks for choosing Sunset Ford!

September 07, 2017

Fast, informative and helpful I came in last weekend with my father and grandfather who had been helped by Tim a few months back and he helped me as well. We were able to find the More

by nmecey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2017 -

Sunset Ford responded

Congratulations on your new car! We are so happy to hear that Tim was able to help you and your family, and we appreciate you giving us the chance to earn your business. Thank you for choosing Sunset Ford, come back and see us again!

September 07, 2017

Great Customer Service I recently purchased a Ford Escape from Sunset Ford. I received exemplary service from Dan Dopuch. He made the whole process very easy from start to More

by ford escape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Sep 08, 2017 -

Sunset Ford responded

We always encourage our employees to go above and beyond for our customers, and we’re so happy that Dan did just that! We are lucky to have him on our team and to have you as a customer. Thank you for choosing Sunset Ford, come back and see us again!

September 07, 2017

Iphone and Sync 3 Had been to the dealership to have my Sync 3 upgraded and was told I needed software version 3 and since I only had version one it was not available. More

by Scotez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2017 -

Sunset Ford responded

Thank you for sharing this! We appreciate you giving us the chance to make things right and we couldn't be happier to hear that Brett was able to get everything taken care of. We wish you the best and hope to have you back again in the future!

September 07, 2017

Amazing Customer Service We just bought a pre-owned Jeep Grand Cherokee Laredo from Sunset Ford and we received top notch service during our entire visit. We had scheduled a t More

by happycarowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Bach Mcateer
Sep 08, 2017 -

Sunset Ford responded

Thank you so much for the outstanding review! It was truly a pleasure having you here and we couldn't be happier to hear that the team made your visit top notch. We wish you many happy miles and we are here for any future needs.

September 05, 2017

Sunset is a very good dealership. We bought a Ford Fusion from Sunset Ford. Jim Wagstaff was our salesman. He was very easy to work with and I felt like he gave us the best deal poss More

by kwgold
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Sunset Ford responded

Thank you for the review and recommendation. We couldn't be happier to hear that Jim provided you with great service and helped you find the perfect Fusion. It is always a pleasure working with you and we hope to have you back again. We appreciate your business!

September 03, 2017

Brett is one of the BEST service advisors! I've owned approximately 50 cars and/or trucks and have never been as satisfied as I have been with Sunset Ford and Brett Mathis as my Service Advisor More

by ramfn8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2017 -

Sunset Ford responded

Thank you so much for the great review! We are very lucky to have Brett on our team, and we couldn't be happier to hear that he made your experience top-notch. It was wonderful working with you and we hope to have you back again!

September 01, 2017

Great Experience Randy was great to work with and made buying a new to me car simple and easy. He made sure everything was taken care of with the car and updated me as More

by Hyundai Azera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Ennis
Sep 01, 2017 -

Sunset Ford responded

Thank you for the great review! It was such a pleasure working with you and we hope you enjoy your vehicle for many years. We wish you all the best, come back and see us again!

August 30, 2017

Always supportive workers. All service and sales people are always polite and helpful. In the service department, they never make me feel a question or concern is silly. More

by Catlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Burchardt
Aug 31, 2017 -

Sunset Ford responded

Hello! Thanks for taking the time to write a review. We’re very happy to hear that you’ve had great experiences with us and are looking forward to a long relationship with you. Thanks for choosing Sunset Ford!

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