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Sunset Ford

St. Louis, MO

4.8
6,102 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,102 reviews

February 10, 2017

Great job! Jim and the others at sunset were very professional. Jim did a great job and was very fast. Treff also was awesome and very fast. Would definitely More

by Moto188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry Webb, Treff LaPlant
Feb 13, 2017 -

Sunset Ford responded

Greetings! Thank you so much for the great feedback and the recommendation for our team. It was wonderful working with you and we hope to have you back again in the future! Thank you for choosing Sunset Ford!

February 09, 2017

Car buying quick and easy. I have bought three cars from Chris Zulauf in the past. He is by far the most personable salesman I've encountered over the years. He makes car buying More

by ACooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Zulauf
Feb 09, 2017 -

Sunset Ford responded

We aim to build long-term relationships with our customers, and we’re very pleased to know that we’ve had the opportunity to work with you on several different occasions. Thanks for the post and the kind words about Chris!

February 09, 2017

Great Truck Buying Experience! I was assisted by Jim Wagstaff when I first came to Sunset Ford. I wanted to purchase a pre-owned truck to replace my 15 year old Ford truck. I had l More

by Jenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2017 -

Sunset Ford responded

Jenn, thank you for taking the time to share your experience and for the recommendation! Jim and our team had a pleasure assisting you and your husband. Enjoy your truck and we hope to see you both next time!

February 08, 2017

Fast and professional I purchased my first car from sunset ford this past Saturday. Don greeted my mom and I with a smile and was very patient with me throughout the whole More

by brittany7991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Don Calvin
Feb 08, 2017 -

Sunset Ford responded

Thanks for the 5 stars and the recommendation, Brittany! We were honored to assist you with your first car purchase!

February 07, 2017

2017 Escape - 1st oil change and tire rotation - car damage Mr. Konnersman a quart too much? That's not what 3 service stations said; including a Ford dealership It just would have happened w/1 to many More

by Barb Afton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Heutel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Konersmann, Brendan Meyer
Feb 08, 2017 -

Sunset Ford responded

Barb, thank you for taking the time to bring your concern to our attention. Justin Heutel, Fixed Operations Manager, will be reaching out to you shortly to discuss further.

February 07, 2017

Howards' knowledge & committment to his customers We have worked with Howard for several years. Since he knows I do not like to be given a lot of bull and really am not crazy about salesmen, he prep More

by kathykins
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Howard Wood
Feb 08, 2017 -

Sunset Ford responded

Kathy, we’re glad you enjoyed working with Howard over the years! We’re proud to have him on our team as he exemplifies our values. Thanks for the post and we'll see you next time!

February 04, 2017

Pleasant easy experience Friendly, fast and pleasant new car buying experience. Don was courteous and easy to work with. Jason was also courteous, friendly and got us proces More

by Kevin N
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Schrijver, Donna Gravagna, Don Calvin
Feb 06, 2017 -

Sunset Ford responded

Hi Kevin, thank you for the outstanding feedback! We’re happy to hear about your fantastic experience with our team, and we truly appreciated your business. We look forward to helping you out in the future!

February 04, 2017

The best vehicle buying experience I have had. Mike Geraghty and John Wesley made buying my F-150 a pleasure. They were thorough and professional. Justin, the finance manager, did an excellent jo More

by James R Schnarr
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wesley
Feb 06, 2017 -

Sunset Ford responded

Thank you so much for your kind words and recommendation! It is wonderful to hear that our team helped you find a great vehicle and got you a awesome deal. It was such a pleasure working with you and we look forward to your next visit with us!

February 04, 2017

Best parts experience ever Dale is wonderful at his job honestly I think he deserves a raise , he is a very helpful kind worker and helps anyone that needs it More

by Chloe123
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Gurlen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2017 -

Sunset Ford responded

We truly appreciate the positive feedback for Dale! We are very lucky to have him on our team, and we are pleased to hear that he made your experience fantastic. Thank you for choosing Sunset Ford, come back and see us again!

February 02, 2017

Mostly excellent experience but..... I bought a 2010 Ford Focus on 21 Aug.2016. The CD player didn't work and I had no users manual for that model. I was told they would get me a CD pl More

by Sid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Ennis
Feb 03, 2017 -

Sunset Ford responded

Sid, we are so happy to hear that you enjoyed your buying experience with Randy and our team, but we do apologize for the issues you have experience with your CD player. Our team would like to correct this as soon as possible and we encourage you to contact Justin Heutel at 314-467-1120 at your convenience. We look forward to speaking with you soon!

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