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Sunset Ford

St. Louis, MO

4.8
6,117 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,117 reviews

November 12, 2016

Great Deal I had a pleasant experience with a very professional young man named Brad Johnson Great deal and would recommend every one buy a car from him. He goes More

by Cinderblock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
Nov 14, 2016 -

Sunset Ford responded

Thank you so much for the great review! We truly appreciate your positive feedback and recommendation for Brad, and we can't thank you enough for your business. It was such a pleasure working with you and we hope to have you back again in the future!

November 12, 2016

Excellent experience Was very appreciative of their help. They were informative, helpful, and respectful. Did not pressure me to make a purchase, with that and the lifetim More

by Amber1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Nov 14, 2016 -

Sunset Ford responded

Congratulations on your new Escape! It is a wonderful choice, and we hope you are enjoying it. Our team always strives to provide the best possible service and we are so happy to hear about your visit with us. It was a pleasure having you and we do hope to work with you again!

November 10, 2016

Wouldn't buy a car from anyone but Keith Boerding I was in need of an upgrade from my Ford Escape that had 216K miles. I had purchased from Keith before and returned to the salesman I knew would find More

by Gretchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2016 -

Sunset Ford responded

Thank you so much for sharing this with us, Gretchen! We truly appreciate your repeat business and we are so proud to hear about the service provided by Keith. It is wonderful to hear that you are enjoying your new Expedition and we wish you many happy miles. It was great working with you, come back and see us again!

November 10, 2016

Dan is a great sales person--he listens!! Came to"look" at a certain model..but once I explained what I wanted Dan made other suggestion to look at a different model . It was perfect & he too More

by grandmaof3
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Nov 10, 2016 -

Sunset Ford responded

Thank you so much for sharing your experience with us! We are so pleased to hear that Dan provided you with the service and experience you deserved, and showed you options that fit your needs and wants. Our team enjoyed working with you and we wish you many happy miles. Thank you for choosing Sunset Ford, come back and see us again!

November 10, 2016

Excellent Service We were purchasing a new car because I had recently been in an accident and totaled our other car. Brad went out of his way to make it convenient for More

by Joseph Shepard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Schrijver, Brad Johnson
Nov 11, 2016 -

Sunset Ford responded

Joseph, we are so sorry to hear about your accident and hope that your injuries are healing and pain decreasing. We are so pleased to know that Brad could help get you into a new car and we appreciate your business. Our team is here for any future vehicle or service needs, and we wish you many happy, safe miles! Thank you for choosing Sunset Ford!

November 10, 2016

Sam Martin is awesome! I hate car shopping. I love this place. I will always go back. Sam is the man! I was concerned with price, fair deal and good car. It was easy. Took l More

by NikkiyB STL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Schrijver, Sam Martin, Curtis Wood
Nov 11, 2016 -

Sunset Ford responded

Hey Nikkiy! We truly appreciate your outstanding review and feedback! Our team strives to make car buying an enjoyable process for our customers and we are pleased to hear that Sam, Jason and the team made your visit a great one. Thank you for choosing Sunset Ford, we wish you many happy miles and hope to have you back again in the future!

November 09, 2016

The quickest car I have ever bought We wanted to trade in our Ford Edge for a newer car, The dealership had an amazing deal and was fair on our trade in. I feel it was a win win for both More

by Candy1535
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
Nov 10, 2016 -

Sunset Ford responded

Congratulations on your new car! It was wonderful working with you and we hope to have you back again in the future!

November 09, 2016

Excellent customer service We never felt under pressure while we were discussing options with Brad Johnson and he made the buying process go smoothly as well as easy. You can de More

by alyssamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
Nov 10, 2016 -

Sunset Ford responded

Thank you so much for the glowing review! Here at Sunset Ford it is always our goal to treat every customer like family and help them find the vehicle that is just right. We appreciated the opportunity to earn your business, and our team hopes to work with you again in the future. It is a pleasure to have you in the family, enjoy your vehicle!

November 09, 2016

Fantastic customer care. My 3 week old 2016 Mustang GT had been backed into on a subdivision street. I was beyond disappointed and made an appointment with Sunset Ford. From t More

by Chris Freeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Espey, Jennifer Kelly
Nov 10, 2016 -

Sunset Ford responded

Hey Chris, thank you so much for taking the time to share this with us. It is always our goal to have our customers back on the road in a timely manner and we strive to make any car repairs easy for them. We are very happy to hear about the level of service provided by Debbie ad Jennifer, and we appreciate your kind words for them. Thank you for choosing Sunset Ford, we wish you many sage miles in your Mustang!

November 08, 2016

This fellow made a stressful situation easy. Treff was organized, professional and friendly. He was respectful of our privacy and very patient with lots of questions my husband and I had during More

by grandmaof3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant
Nov 09, 2016 -

Sunset Ford responded

Thank you so much for taking the time to write a review! It is always our mission to make car buying a simple process for our customers, and we are so happy to hear that Treff was able to do that for you. We wish you and your husband many happy miles with your new vehicle, and we hope to work with you both again in the future! Thank you for choosing Sunset Ford!

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