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Sunset Ford

St. Louis, MO

4.8
6,130 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,124 reviews

November 08, 2016

Shannon Ward it was quick & easy Keith asked what I was looking for I told him and that is what he showed me. I was sold on my Edge within the hour. I love my new More

by shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Mathis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Nov 09, 2016 -

Sunset Ford responded

Congratulations on your Edge, Shannon! We appreciate you sharing your experience with us and we can't thank you enough for your business. It was such a pleasure working with you and our team is here for any future vehicle or service needs!

November 07, 2016

Good price and efficient process Last week I purchased a new F-150 from Sunset Ford. I was somewhat ignorant of my options (I had my previous truck for 13 years!) and they were very More

by lawmizzou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Schrijver, Jason Zeman
Nov 08, 2016 -

Sunset Ford responded

Congratulations on your new F-150! It is always our goal to ensure that our customers have all the information they need to make the best choice for their needs and we are so happy to hear that you enjoyed your experience with Sunset Ford. Our team wishes you many happy miles with your truck and we look forward to working with you again in the future!

November 07, 2016

Professional and Friendly We had a great experience with Casey Fowler and Treff LaPlant. Things were handled quickly and efficiently during the buying process and they even ha More

by Richert Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Fowler, Treff LaPlant
Nov 08, 2016 -

Sunset Ford responded

Thank you so much for the kind words and recommendation! Our team loved working with your whole family and we hope to have you all back again in the future! Enjoy your new vehicle!

November 07, 2016

Professional dealership and great experience Everyone from the internet manager to finance manager were great to work with. My husband and I traveled almost 3 hours because we wanted a certain e More

by 9oknju77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver, Darrell Simmons, Curtis Wood
Nov 08, 2016 -

Sunset Ford responded

Thank you so much for sharing this with us! We are so happy to hear that our whole team provided you with the service you deserve, and we appreciated the chance to earn your business. We can't thank you enough for making the trip to Sunset Ford and we wish you many happy, safe miles with your Explorer. It was wonderful working with you both, come back and see us again in the future!

November 06, 2016

Informative first look. Steve was informative and patient on my first visit. He sat in the car a good half hour and explained all the technology and mechanics of the auto I More

by Ragman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower
Nov 07, 2016 -

Sunset Ford responded

Hello! Thank you for your feedback! We’re happy to hear about your outstanding car buying experience with Steve and our team, and we look forward to helping you out in the future!

November 05, 2016

Pleasant experience Treff was very helpful and made a stressful situation very pleasant. He was not pushy when offering all the available packages. He was respectful of o More

by Happyhubby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Randy Ennis
Nov 07, 2016 -

Sunset Ford responded

Thank you so much for this glowing review! It is always our goal to show our customers every option but also keeping budget and needs in mind. We are so pleased to hear about your experience with Treff, and we can't thank you enough for your business. Thank you for choosing Sunset Ford, come back and see us again!

November 05, 2016

used truck I found the truck i was wanting on the internet. went to dealer ship talk to sales man got truck for a little higher price then wanted to pay. Truck More

by ts00049
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
i don't remember
November 04, 2016

Fair Deal and Great Afterservice My experience with Randy Ennis was great. He was very accommodating and made sure to get answers to any and all of my questions. Randy and his Sales M More

by Mudd74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Ennis
Nov 07, 2016 -

Sunset Ford responded

Thank you so much for sharing this with us! It is always our goal to make car buying a simple and enjoyable process for our customers and we want to help them find the perfect vehicle. We are so happy to hear about the level of service our team provided during your time with us, and we truly appreciate your business. It was such a pleasure working with you and we hope to work with you again in the future. Enjoy your new car!

November 04, 2016

Grateful Surprise We had to replace our car that was totaled in an accident. With the reputation of having to work with a "used car salesperson", we were not enthused More

by tomk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Martin
Nov 07, 2016 -

Sunset Ford responded

We are so sorry to hear about your accident! The Sunset Ford team strives to exceed expectations and provide each customer with the top-notch service they deserve. It makes us proud to hear the Sam made your recent visit outstanding and helped you find the right vehicle. We appreciated the opportunity to earn your business, and our team is here for any of your future needs. Welcome to the Sunset Ford family!

November 03, 2016

Closed the Deal at Sunset I was not looking for anything in particular when I walked in. I was a little put off by the lack of help I received right away but when Sam did come More

by happycustomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Schrijver, Sam Martin
Nov 04, 2016 -

Sunset Ford responded

Thank you so much for your feedback! We are so happy to hear that Sam and Jason provided you with the experience and service you deserved, and we appreciate the opportunity to earn you business. Our team enjoyed having you here and we hope to work with you again in the future!

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