
Sunset Ford
St. Louis, MO
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,109 reviews
A pleasant experience My wife and I had a very pleasant experience when purchasing our car. Dan was very professional, knowledgeable, friendly, thorough, personable, and ve My wife and I had a very pleasant experience when purchasing our car. Dan was very professional, knowledgeable, friendly, thorough, personable, and very accommodating. He has a great sense of humor and we were able to shed the anxiety that, normally, comes with car purchases. Joan and I would certainly send other prospects Dan's way. More
Excellent facility with great salesman! My husband and I just purchased a great vehicle at Sunset Ford! Our salesman Jim Wagstaff was very friendly and helpful! He made sure we had a great e My husband and I just purchased a great vehicle at Sunset Ford! Our salesman Jim Wagstaff was very friendly and helpful! He made sure we had a great experience when purchasing our vehicle and was very accommodating with our requests. I highly recommend this dealership. Make sure to ask for Jim Wagstaff he's the best! More
Excelllent service! I have bought my last three cars from Mike Geraghty and his manager John Wesley. Amazing service before and after the sale. They make the car buying I have bought my last three cars from Mike Geraghty and his manager John Wesley. Amazing service before and after the sale. They make the car buying experience very easy. I would highly recommend Mike to anyone to assist with the purchase of your next vehicle. More
Great people and easy to work with I had a difficult situation that was made easy by everyone involved. I purchased a truck from another dealer that I wasn't happy with. Steven Lower wa I had a difficult situation that was made easy by everyone involved. I purchased a truck from another dealer that I wasn't happy with. Steven Lower was able to help me find the truck that I wanted and able to accommodate my previous mess up. I'm thankful it all worked out. I love my new truck and everyone that was involved in my purchase was extreamly nice and easy to work with. I'll be sending people to Sunset ford from now on. More
Fast and Easy My overall experience was great, fast, and easy. Brad Johnson was always available for me and was very professional even though he's only in his early My overall experience was great, fast, and easy. Brad Johnson was always available for me and was very professional even though he's only in his early 20s. That being said I was very taken back by the finance guy, who I believe was named Jason Schrijver. He was very nice until I stated I could not afford and was not interested in any extended warranties. He then insisted I still listen to all of them, whichi I did, and once I still denied interest in them he became very arrogant, rude, and overall unpleasant to work with. If I would have started my experience with the finance guy instead of Brad I would not have stayed to purchase a vehicle from this dealership. More
Excellent experience Had been looking at other makes and models. The salesman was knowledgeable, respectful, concerned about meeting our needs and price range, provided su Had been looking at other makes and models. The salesman was knowledgeable, respectful, concerned about meeting our needs and price range, provided suggestions about various models and option packages, was eager to help us and quickly returned our phone messages. Other dealership personnel we met were courteous and eager to respond to our needs. This was a great experience. More
Quick Sale We went in knowing what we were looking for. We were looking between a couple inventories between dealers but Brad was friendly and willing to work wi We went in knowing what we were looking for. We were looking between a couple inventories between dealers but Brad was friendly and willing to work with us. Really pleased with our new car and the experience at this dealer. More
Great experience! We stopped in to just take a look, and we walked out with a new car! We had a great experience at this dealership and with Steve. It was a very quic We stopped in to just take a look, and we walked out with a new car! We had a great experience at this dealership and with Steve. It was a very quick and easy process, and we feel we got a great deal. We highly recommend Sunset Ford. More
To busy to handle a brake job I called on OCTOBER 3rd to set up an appointment at 430 on October 4th to have the front brakes changed out on my wife's Escape. I was informed at tha I called on OCTOBER 3rd to set up an appointment at 430 on October 4th to have the front brakes changed out on my wife's Escape. I was informed at that time that all appointments were booked but that is part of the quick lane service and no appointment was needed. Arrived a little before 430 and spoke to the advisor who then asked me if I was dropping it off for tommorow. I advised no I need the car and that is not an option. The brakes are squeaking and I need them changed out and cannot drop the car off. He then proceeded to tell me again that he can't do it tonight but I can drop it off for tomorrow and that he can't get to it tonight. ( They close at 6) I said well I guess I will go somewhere else. He smiled and said ok. This isn't the first time I have had problems with them able to do quick lane work before they close. Sunset ford get with the times every body works, every body needs their car and nobody likes sitting on the dealer one saturday. To sunset ford management ask your self how many people ( paying customers) get turned away just to take their money somewhere else. I will not be back to your St. Louis location for anything More
Enjoyable Purchase Experience I was working with five dealerships to find the right truck, get the right price and the best value for my trade. Some were too disengaged, some were I was working with five dealerships to find the right truck, get the right price and the best value for my trade. Some were too disengaged, some were too aggressive for me and Steve at Sunset was the right balance of attentiveness, expertise and low pressure. After agreeing on the truck and price, Justin did an extremely thorough job walking me through the financing process--very knowledgeable and helpful. More