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Sunset Ford

St. Louis, MO

4.8
6,131 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,131 reviews

August 28, 2016

Awesome experience! I went to Sunset to see what they would give me for my car and they were awesome to work with. Salesman was awesome and Financing as week was great. T More

by Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower, Jason Schrijver
Aug 30, 2016 -

Sunset Ford responded

Thanks for bring your trade to us, it was our pleasure working with you and we hope you love your new car! we greatly appreciate the recommendation to work with us!

August 27, 2016

It was a nice place. I liked going there because I felt almost no pressure. However, I wished I was informed more about the minor scratches on the car before I bought it b More

by Matt Liberson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Aug 29, 2016 -

Sunset Ford responded

We want to thank you for choosing Sunset Ford, We greatly appreciate your business and hope you love your new car! We are sorry that you were not informed on the minor scratches, we are looking into this matter to ensure it does not happen again in the future. Please let us know if there is anything else we can do to help.

August 25, 2016

Professional Behavior I had searched vehicles on line and decided to stop at Sunset where I was promptly helped by Keith Boerding. Keith determined my needs and requirement More

by lw
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2016 -

Sunset Ford responded

Thank you for sharing your experience with us! We are happy to know that Keith was able to make your car buying experience enjoyable. We truly appreciate your business!

August 25, 2016

Used Fusion experience at Sunset. I came by looking for a very specific Ford Fusion that I saw on Sunset's website. Sam Martin was there to help us with a test drive and giving us addi More

by RDobie
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Martin
Aug 25, 2016 -

Sunset Ford responded

Thanks for sharing your experience and the praise for Sam! We sincerely appreciate you choosing Sunset Ford and it was our pleasure helping you get the Fusion you loved. Please let us know if there is anything else we can do to help, we look forward to working with you again in the future.

August 25, 2016

Happy wife My wife and I did a lot of research and spoke with multiple sales associates at several different dealers over the past few months. All were knowled More

by Craig and Glinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower
Aug 26, 2016 -

Sunset Ford responded

Congratulations on your Explorer! We are happy to know that Steve provided you and your wife with excellent service during your time with us. We hope to work with you again in the future!

August 24, 2016

Great service Want to thank Jason and the team at sunset ford for helping me buy my new car. They did such a great job helping me with all of my questions and conce More

by Amy Brosius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Jason Zeman
Aug 25, 2016 -

Sunset Ford responded

You are very welcome, we really enjoyed working with you! We are very happy that you had a great experience with us and we look forward to working with you again in the future. Please let us know if there is anything we can do to help.

August 24, 2016

New Vehicle Purchase Stopped in to look at a new Escape. Jason Zeman helped us find one we liked in our price range. They had a large selection of vehicles in different c More

by andrew33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Zeman
Aug 24, 2016 -

Sunset Ford responded

Thanks for choosing Sunset Ford, we greatly appreciate your business! It was our pleasure working with you and we look forward to helping you again in the future. We hope you love your new Escape! Please come back and see us if there is ever anything that you need.

August 24, 2016

Sunset made my buying experience very easy. Everyone was very helpful and made the experience easy. I left with a great truck. Everything should be this easy. The staff was excellent and friendl More

by Diane8113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower, Treff LaPlant, Donna Gravagna
Aug 25, 2016 -

Sunset Ford responded

Thanks for sharing your feedback and the 5 star rating, we greatly appreciate you choosing Sunset Ford!

August 24, 2016

New F150 I saw an advertisement for the Ford Financing and went in to see what I could do since I was trading in my 2011 F150 for a 2016 F150. I had looked on More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lower, Treff LaPlant, Donna Gravagna
Aug 25, 2016 -

Sunset Ford responded

We greatly appreciate you choosing Sunset Ford and we are very happy that you had a great experience with us! We strive to do whatever it takes to ensure that you are completely satisfied with you purchase and experience at our dealership. We hope you love your new truck! Please come back and see us sometime soon!

August 23, 2016

Service Dept Do not get your car serviced here. My auto was in an accident and they received a hefty check to fix it. They missed problems, ran the gas out of the More

by Maria12390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Wohlstadter
Aug 25, 2016 -

Sunset Ford responded

Maria, We first want to thank you for choosing the Sunset Ford service center. We are very sorry for the service you received. We strive to provide the most professional service that is quick and efficient and we are sorry that we fell short in your case. We’d like to discuss your visit with us and want to try to make things right. Please call Justin Heutel at (314)843-4431 at your earliest convenience.

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