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Sunset Ford

St. Louis, MO

4.8
6,143 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,143 reviews

February 03, 2024

Consistently good service. I enjoy working with Brett and the other people there, and when I drive off in car, I know it's been fixed properly. More

by ARitter
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
Feb 03, 2024 -

ARitter responded

Thanks, Sunset!

Feb 05, 2024 -

Sunset Ford responded

Thank you so much for the great review! Our team enjoyed working with you and we are here for any future needs!

February 03, 2024

Serves is always nice. Take my car there for every oil change. Will continue going there More

by bwsk_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Conover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Arendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wyatt Cronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Bernal, Morgan Boyd-Keys, Memphis Brewington, Lilyanna Dunn
Feb 05, 2024 -

Sunset Ford responded

Thank you so much for the great review and your business. Our team is here for any future needs. See you next time!

February 02, 2024

Had such a great experience at Sunset Ford. Joe my dealer was made the whole experience great. He listened to what I wanted and made it happen. Jeff in finance was also great. Made the whole pr More

by baw640
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Liebmann
Feb 05, 2024 -

Sunset Ford responded

Congratulations on your purchase! It was wonderful working with you, and our team wishes you many happy, safe miles. We're here for any future needs and we hope to have the chance to work with you again. Enjoy!

February 02, 2024

They are very slow at getting you in for service. I brought up an issue that is a warranty issue and was told to bring it back in two weeks. They said they need it for a week to diagnose the issue an More

by POLISHMAN_42
Recommend Dealer
Yes
Feb 02, 2024 -

Sunset Ford responded

We appreciate you taking the time to share this with us, and we apologize for any inconvenience. If you would like to discuss further, please feel free to call me. - Justin Heutel, Fixed Operations Manager. 314-467-1101 or jtheutel@sunsetford.com

February 02, 2024

Was in and out in a reasonable amount of time for my oil change and tire rotation More

by Bnivs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sowards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Boyd-Keys
Feb 05, 2024 -

Sunset Ford responded

We appreciate you sharing this with us! Our team is here for any future needs and hopes to see you again!

February 02, 2024

They were very helpful, but at the same time very laid back. I believe most buyers will appreciate that. More

by canyonrclark
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Sunset Ford responded

Thank you so much for sharing this with us and for choosing Sunset Ford! Our team is here for any future needs, and we hope to work with you again!

February 02, 2024

Everybody at sunset ford was very friendly and provided excellent assistance to meet my needs More

by Camilleridominic30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Liebmann
Feb 05, 2024 -

Sunset Ford responded

Thank you so much for the great review, and congrats on your purchase! Our team truly enjoyed working with you and we're here for any future needs. See you next time!

February 01, 2024

Service visit went well. Chelsea was nice and professional. There should not be a minimum word requirement. More

by RENEE.KNOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Pontious
Feb 02, 2024 -

Sunset Ford responded

Thank you so much for the great review! Our team truly enjoyed working with you, and we will see you next time!

February 01, 2024

Brad and Sunset Hills Ford made the purchase of my Explorer one of the best car buying experiences I have ever had! They had a great selection to choose from. Brad was not high pressure and extremel More

by Wendy C
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Sunset Ford responded

Thank you for the great review, and congratulations on your purchase, Wendy! Our team truly enjoyed working with you and appreciated the chance to earn your business. We're here for any future needs. Come back and see us!

January 30, 2024

This is the 3rd F350 that I have purchased from Sunset Ford, I would not have done this if I wasn't completely satisfied with the entire dealership including everyone in the service department! More

by DonniesF350
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Sunset Ford responded

Thank you so much for the great review, and congratulations on your purchase! Our team enjoyed working with you, and we are here for any future needs!

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