Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sunset Ford
St. Louis, MO
6,148 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,148 reviews
January 22, 2024
Everyone throughout the purchase was very helpful and made it as enjoyable as negotiating the purchase of a vehicle can be… Thank you! made it as enjoyable as negotiating the purchase of a vehicle can be… Thank you! More
by stlmarny
Verified Customer
January 21, 2024
I recently stopped in Sunset Ford to look at the purchase of a new vehicle. Brad Burke was our salesman. he was very professional, informative, and made the experience a pleasant one. Highly recommend Brad a of a new vehicle. Brad Burke was our salesman. he was very professional, informative, and made the experience a pleasant one. Highly recommend Brad and Sunset Ford for your next purchasing experience! More
by BrittanyR
Employees Worked With
January 20, 2024
Upfront with the pricing, clean, knowledgeable sales people, fast service, sale person was able to answer my questions people, fast service, sale person was able to answer my questions More
by cassandrahuffman940
Employees Worked With
January 19, 2024
Bad bad they don't stand behind their products which they know they're fully they don't want to help you out at all know they're fully they don't want to help you out at all More
by KEN.PATTERSON
Employees Worked With
January 19, 2024
I had an unbelievably great experience working with Sunset Ford and I would recommend them to everyone! Sunset Ford and I would recommend them to everyone! More
by JPLII00
January 19, 2024
Our contact with everyone at Sunset Ford was very informative and enjoyable. Tim Stewart is very personable and he did a great job keeping us informed, from the time we ordered the new Mustang until informative and enjoyable. Tim Stewart is very personable and he did a great job keeping us informed, from the time we ordered the new Mustang until we picked it up. More
by Jeff P.
January 18, 2024
Sunset Ford's service department took care of our first oil change on our 2023 Escape efficiently. oil change on our 2023 Escape efficiently. More
by joankorf
Employees Worked With
January 18, 2024
Although, I was happy that Chelsea got my car in to be serviced however, I don't really believe that the car was serviced as it should have been. My car was in there two weeks ago, and when the temps wen serviced however, I don't really believe that the car was serviced as it should have been. My car was in there two weeks ago, and when the temps went done, all 4 tires are down to 26 psi. I find this suspicious. Also, there was no windshield fluid in my car. I was also not provided the rating of the service sheet that shows the condition of the various car parts as I always get when I get this service. So I am not as pleased with the service department as I have been in the past. More
by RHOOK20047
Employees Worked With
Chelsea Pontious
January 18, 2024
Schedule my service for the 70,000 miles oil change on my truck, with my Service Advisor Brett. Arrived, pulled in as soon as the doors were open. Brett and the service guys took care of it. Was out less tha truck, with my Service Advisor Brett. Arrived, pulled in as soon as the doors were open. Brett and the service guys took care of it. Was out less than 2 hours as usual. More
by MLR
Employees Worked With
January 17, 2024
Sunset Ford is an Amazing dealer. We recently had an oil leak on our Escape. Mike Sowards took great care of us. We trust them and wouldn’t go anywhere else for service. We recently had an oil leak on our Escape. Mike Sowards took great care of us. We trust them and wouldn’t go anywhere else for service. More
by Drummerdan
