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Sunset Ford
St. Louis, MO
6,149 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,149 reviews
January 17, 2024
Sunset Ford is an Amazing dealer. We recently had an oil leak on our Escape. Mike Sowards took great care of us. We trust them and wouldn’t go anywhere else for service. We recently had an oil leak on our Escape. Mike Sowards took great care of us. We trust them and wouldn’t go anywhere else for service. More
by Drummerdan
Verified Customer
January 17, 2024
Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!! it's a great place to get your vehicle services and feel comfortable that your being taken care of!! More
by DOUGSUCHER58
Employees Worked With
Other Employees :
Angelo Galasso, Doug Fitzgerald
January 17, 2024
Leah and Sinset Ford Service are both fantastic. They take care of you and your car service needs. We highly recommend them both. They take care of you and your car service needs. We highly recommend them both. More
by grumpyak
January 17, 2024
I was completely satisfied with all services at sunset ford and will continue to use them for service ford and will continue to use them for service More
by jondeldeb
January 17, 2024
Service dept seems to be fairly organized with good customer service. Only complaint is being on a waiting list to get moonroof repaired with no call back for 6 months. Sales side far less organized customer service. Only complaint is being on a waiting list to get moonroof repaired with no call back for 6 months. Sales side far less organized and lacks in customer service. More
by JMCLARK102000
January 17, 2024
Brett Mathis in the service department is the best, most friendly person in my experience in your service department! friendly person in my experience in your service department! More
by Kingfish
Employees Worked With
January 17, 2024
Great place to do business with. I bought my car from another dealer since in 2020 no one had cars. But, I come to Sunset for all service. I bought my car from another dealer since in 2020 no one had cars. But, I come to Sunset for all service. More
by DWEHLERS
January 17, 2024
Everything was great, sunset let us drive several vehicles to make our determination on which vehicle was the best fit for our family. vehicles to make our determination on which vehicle was the best fit for our family. More
by keifbess
Employees Worked With
January 17, 2024
Morgan is a great service advisor, she was so busy when I brought my car in but she still greeted me with a smile and made sure to get me on my way quickly brought my car in but she still greeted me with a smile and made sure to get me on my way quickly More
by Brenda
Employees Worked With
Morgan Boyd-Keys, Memphis Brewington
