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Sunset Ford

St. Louis, MO

4.7
5,790 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 5,790 reviews

February 27, 2013

Debbie went above and beyond to get my questions answered and made me feel like she cared about my concerns. This is a dealership that even when one is looking they don't force themselves on you be provide More

by larryb38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Diller
Feb 27, 2013 -

Sunset Ford responded

Hi Larry, Thank you for your kind words. Debbie is a great member of our team, and we are happy she was able to help you. Please let us know if there is anything else we can help you with. Thank you, James K. Heutel, President jkheutel@sunset-ford.com

February 26, 2013

This is my second or third vehicle I have purchased through Derrick at Sunset Ford. None of the salesman BS. Just a simple straight forward transaction. He is great to work with!!! I highly recomme More

by bpciprez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Wood
Feb 26, 2013 -

Sunset Ford responded

Thank you so much for taking the time to review us. We want to thank you for your loyalty and continued business with Sunset Ford. We are happy to hear about your great experience with Derrick. Please let us know if there is anything else we can help you with. Thank you and take care, James K. Heutel, President jkheutel@sunset-ford.com

July 21, 2012

My salesperson was so helpful. She listened to me and showed me cars in my price range, considerate of my needs. I was very impressed with this dealership! More

by jaylah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
1 sales staff, 1 financial person
May 10, 2012

I had been a customer of the dealership for over 17 years and had a good relationship. Not anymore this salesmans total lack of professionalism and the fact that I recieved no response to an email I sent th More

by nitrdrrgp
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Casey Fowler
November 30, 2009

Every visit I've had with Sunset Ford has been a great experience. I've bought new vehicles, used vehicles and used their service department for routine maintenance, new tires, and body damage repairs. More

by CSBetz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
various
November 24, 2009

I live now in St Charles Ill, I come back to Sunset Ford each time I buy a new car . They are extremely knowledgeable and treat you as if you are the only one in the dealership. I am proud to have a st More

by joan jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Scharf
November 24, 2009

I have purchased all my vehicles at Sunset..I would recommend them to any and everyone! I was recently in the service department for a maintenance checkup. Everyone was very friendly and knowledgeabl More

by erinmazzola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki, Pat
November 23, 2009

My son has purchased Two new cars, my daughter has My son has purchased Two new cars, my daughter has purchased one new car, and I have have Leased one Edge, and purchased 2 used vehicles from Sunset. More

by bwracer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Muskof, Randy Scharf
November 23, 2009

I have been to Sunset before and have always recieved great attention and service. The staff is extremely knowledgeable and helpful. Recently I got an oil change on my wifes car that I wanted to get ri More

by hotcarl734
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Scharf
November 23, 2009

Excellent dealership, totally committed to the customer, straight shooters, very friendly, willingness to help, listens to needs, will match needs with best vehicle, represents the Ford products well. IF y More

by tpolles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Scharf
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