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Sunset Ford
St. Louis, MO
6,151 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,151 reviews
December 23, 2023
Everything was done in a efficient way. All things were on time. I was very pleased! All things were on time. I was very pleased! More
by BFARRIS0
Verified CustomerEmployees Worked With
December 22, 2023
Tim was helpful when we were trying to figure out what type of vehicle to purchase. We had a great experience. type of vehicle to purchase. We had a great experience. More
by kaycie
Employees Worked With
December 22, 2023
Very impressed with the salesperson, sales manager and the finance manager for their straight forward, no-nonsense presentation of options. Was disappointed, however with one of the credit department emp the finance manager for their straight forward, no-nonsense presentation of options. Was disappointed, however with one of the credit department employees attitude and demeanor. All in all, a good buying experience. More
by Screenbob
December 22, 2023
Nice dealership. Spotless. Prompt service and attention. I’ll be back and will also be buying a new ford in 2024 Spotless. Prompt service and attention. I’ll be back and will also be buying a new ford in 2024 More
by LAURAPAULE7
Employees Worked With
December 22, 2023
A very Pleasant person to work with at the dealership. Go back there any time Go back there any time More
by jimbobauto
Employees Worked With
December 21, 2023
I have bought several vehicles from Sunset over the last couple of years. I have also referred a bunch of customers because of the outstanding service and sales experience that I’ve experienced. Tony and La couple of years. I have also referred a bunch of customers because of the outstanding service and sales experience that I’ve experienced. Tony and Larry have both been excellent to deal with and I can’t rate them highly enough. Strongly recommend. More
by Johnbasler
December 20, 2023
Helpful employee. Made my experience enjoyable. Was checked in within a timely period. Gave me options on picking up my car. Made my experience enjoyable. Was checked in within a timely period. Gave me options on picking up my car. More
by nanrupp
December 18, 2023
Worst service department yet! Had to make an appointment 3 weeks in advance for an oil change. Made the earliest I could schedule (8:30). Tried to call numerous times between 2:30 Had to make an appointment 3 weeks in advance for an oil change. Made the earliest I could schedule (8:30). Tried to call numerous times between 2:30 and 3 P.M. but no answer. Left a call back number. Waited 30 minutes and no call back. Finally had my wife drive me to the dealership to check on the status. The service adviser told me that there were 2 vehicles ahead of mine. What is the point of making an 8:30 appointment 3 weeks in advance just to find out my car has been sitting for over 6 hours without being addressed. Sadly I have purchased all but one of my new cars from Sunset over the past 30 years and up until now have been pleased with the dealership. This experience has left me soured on Sunset Ford! More
by Lyle
Employees Worked With
