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Sunset Ford

St. Louis, MO

4.8
6,101 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,101 reviews

March 17, 2014

Hate buying a car? Then you're going to the wrong dealer. Go to Sunset Ford. I recently purchased a CPO Escape with the assistance of Keith Boerding. Keith was wonderful to work with. No pushy sal More

by saltercls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 18, 2014 -

Sunset Ford responded

Thank you for your approval and the positive feedback. It truly means a lot to us. I'm glad to hear Keith did a terrific job in answering to your automotive needs. We look forward to many more future visits from you. Please don't hesitate to contact us if you have any questions or concerns! Best, James K. Heutel, President

March 15, 2014

Sunset Ford is awesome!!! Our salesman Cory Pupillo did a great job recommending the perfect Escape. At first we looked at a fully loaded Titanium but the technology was too much for us to handle. So Cor More

by Mamma1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 17, 2014 -

Sunset Ford responded

Thanks so much for the great review. We appreciate the positive feedback. Cory is great at what he does and I'm glad to hear he was able to assist you with your automotive needs. Please let us know if there's anything else that we can do to help in the future! Best, James K. Heutel, President

March 14, 2014

No pushy sales pitch. Let us roam the lot of a great inventory until we found the car we were looking for. Agreed on price and trade-in value and made the deal. Paperwork and final delivery too time con More

by mlweso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kieth Strickland
Mar 17, 2014 -

Sunset Ford responded

Thank you for your recommendation and your recent purchase! We strive for total client satisfaction throughout the purchase process and during your vehicle ownership. Our team wants to provide not only a great deal but the best information so you can be assured you're making the right decision. We're thrilled you had a good experience with our team. Enjoy your car and please let us know if you need anything. Best, James K. Heutel, President

March 12, 2014

OUR SALESMAN DAN DOPUCH WAS EXCELLENT IN POINTING OUT THE FEATURES IN THE CAR WE WERE INTERESTED IN ( FUSION ).THERE WAS NO PRESSURE BY DAN DURING OUR MEETINGS AND HE WAS VERY HELPFUL IN SHOWING THE MANY FE More

by phylron
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Mar 17, 2014 -

Sunset Ford responded

Thank you for writing this terrific review! We are pleased to hear that you received a great deal on a fantastic car at Sunset Ford. Moreover, we are happy that you received a helpful and pleasant experience! We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook.

March 11, 2014

Sarah made the purchasing experience very pleasurable. She found exactly what we wanted in a timely manner and worked with us to get to a fair price. Thank you More

by smerlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2014 -

Sunset Ford responded

It's great to hear what a wonderful job Sarah provided recently. I'm happy to hear you were able to find the vehicle you were looking for. We look forward to assisting you again in the near future. Also, please visit us on Facebook and on Twitter for the most up to date deals we have currently running! Best, James K. Heutel, President

March 11, 2014

Sarah did such a good job, we bought a second vehicle from her within weeks. She found exactly what we wanted in a timely manner and worked with us again to get the right vehicle at the right price. More

by smerlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2014 -

Sunset Ford responded

It's great to hear what a wonderful job Sarah provided recently. I'm happy to hear you were able to find the vehicle you were looking for. We look forward to assisting you again in the near future. Also, please visit us on Facebook and on Twitter for the most up to date deals we have currently running! Best, James K. Heutel, President

March 08, 2014

We have multiple Fords from Sunset easy to deal with; tried other Ford dealerships and get the run around back and forth and no respect. Easy to work with and service department is great as well cannot More

by kohls1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 10, 2014 -

Sunset Ford responded

I really appreciate you taking time to write this nice feedback about our dealership. We focus on providing prompt service as well as being friendly and professional. It’s helpful to know that we are meeting our goal in regards to that. If you have any further problems, or even just a question, please come back to see us. Also, check out our Facebook and Twitter pages to stay connected with special deals and promotions. Best, James K. Heutel, President

March 04, 2014

Had a awesome experience with salesperson Sarah Scheu we have purchased 2 cars from her now. And if we purchase another ford she will be the one we go too. More

by Cindyallison2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2014 -

Sunset Ford responded

Thank you for the positive feedback. Sarah is great at what she does and I'll be sure to pass along this message to her. We appreciate you being a part of a the Sunset Ford family and we look forward to continuing this relationship for many years to come. Be sure to visit us on Facebook and on Twitter for the most up to date deals we have currently going on. Best, James K. Heutel, President

March 04, 2014

I am very satisfied with my experience at Sunset Ford. I was dreading the new car buying experience, which is sad, given past experiences elsewhere. I did a lot of research online and a few test drives More

by tsg123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Brooks
Mar 04, 2014 -

Sunset Ford responded

Thank you for sharing your recent experience with all of. It's great to hear your satisfied by how your recent visit was with us. We look forward to providing the same excellent services during your many future visits. Please don't hesitate to contact us if you have any questions or concerns. Best, James K. Heutel, President

March 04, 2014

My experience with sunset ford, My sale rep Mike G and My finance rep Chris C it was an Awesome painless experience. I actually would refer anyone to this location due to the outstanding professional care th More

by ldkuhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 05, 2014 -

Sunset Ford responded

Dear Lisa & Dawn- Thanks so much for this great review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Best, James K. Heutel, President

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