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Sunset Ford

St. Louis, MO

4.8
6,134 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,134 reviews

August 13, 2023

took car in over 3 wks ago to put a under cover carriage on, less than wk later came off again (did put new clips on) service rep was to call next day with next step, been over 2 wks and no call back. very More

by chickenlegs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo Bernal, Morgan Boyd-Keys
Aug 14, 2023 -

Sunset Ford responded

Please know that here at Sunset Ford, we do our best to have our customers taken care of in a timely manner and strive to provide the best possible service. We are disappointed to hear that you had a less than outstanding experience with us. If you would like to discuss further, please feel free to call me. - Justin Heutel, Fixed Operations Manager. 314-467-1101or jtheutel@sunsetford.com

August 12, 2023

I know I will always receive a great deal at Sunset Ford. This is the 3rd Ford I’ve purchased from the dealer. Tony P was awesome and really took the time to listen to what I wanted. It makes the buying More

by Kathy M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Sunset Ford responded

Thank you for taking the time to share this with us, and congrats on your vehicle! Our team always enjoys working with you, and we wish you many happy, safe miles. We are here for future needs and will see you next time. Enjoy!

August 10, 2023

Paul was our salesperson and from our first contact he was so helpful! His communication was excellent and attention to any of our questions or needs was quick and satisfactory! I would recommend Paul for More

by derennaux
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Mudd
Aug 11, 2023 -

Sunset Ford responded

Thank you so much for the great review! Our team truly appreciates the recommendation and your business. We are here for any future needs. See you next time!

August 10, 2023

Tim was a fantastic salesperson! He was excited for me and kept me informed of the progress of my Bronco build! It was a great experience from start to finish! More

by sueculli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Sunset Ford responded

Congratulations on your purchase! Our team truly enjoyed working with you, and we wish you many happy, safe miles. We're here for any future needs. See you next time!

August 09, 2023

Mike is easy going ,smooth purchase as always. This is third SUV bought from Mike and have been dealing with Sunset Ford for over 40 yrs. More

by Thomas Carnoske
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Sunset Ford responded

Thank you so much for the wonderful review and your loyalty! Our team always enjoys working with you, and we will see you next time!

August 09, 2023

This is my second purchase with Mike and like the first it was the best experience! Jeff was fabulous to work with as well! Thank you, Sunset, Mike Geraghty and Jeff Farrah, for such a positive/painless More

by Gretchen C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Sunset Ford responded

Congratulations on your purchase, and thank you for choosing Sunset Ford! It was wonderful working with you, and we wish you all the best. Enjoy, and come back to see us!

August 08, 2023

great people good dealership friendly goes above and beyound the service department got my truck out in a timely matter More

by TMULE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Fletcher, Danny Schwartz
Aug 09, 2023 -

Sunset Ford responded

Thank you so much for the great review! Working with you was such a pleasure; our team is here for any future needs!

August 07, 2023

Friendly, polite, trustworthy, knowledgeable, helpful, efficient. Went the extra mile to help. We are very satisfied. More

by STEVEN.R.MANGRUM
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
Aug 08, 2023 -

Sunset Ford responded

Thank you so much for the great review and your business! Our team wishes you many happy, safe miles, and we're here for any future needs. Enjoy your vehicle!

August 07, 2023

Sunset Ford is the best Ford dealership in St. Louis and the only dealership I trust servicing my vehicles. More

by JJCUCCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Sunset Ford responded

Thank you so much! We truly appreciate your business, and we will see you next time!

August 07, 2023

All parties involved (office and mech techs) were professional, informative and courteous and investigated all options on my vehicle. while waiting, was asked by several others in office if I had bee More

by ERICSTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Arendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Fitzgerald
Aug 08, 2023 -

Sunset Ford responded

We appreciate you sharing your experience with us, and we can't thank you enough for your business. See you next time!

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