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Sunset Ford

Sumner, WA

3.3
877 Reviews
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6616 166th Ave E

Sumner, WA

98390

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Showing 877 reviews

December 09, 2021

Always friendly and knowledgablabl help. Service deptment very great to explain work that was or needed to be down. More

by r_u_jaeger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seevice dept Rachel
December 06, 2021

While it’s never fun to take your vehicle in for repairs, Scott made it painless and easy with open direct communication. More

by rjhogan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
December 05, 2021

I just want to make it clear that John Kim is not responsible for my bad review. The issue with my window's was supposed to be resolved before I picked up the truck and when I asked about it I was to More

by ADRIANJRMENDIOLA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John kim
December 04, 2021

Everybody was very welcoming and knowledgeable. I would buy a car there again. Thanks Chandler More

by CHANDLER.RANDOLPH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Young, Chris Foss
December 03, 2021

I had my tires rotated and they failed to make sure the tires were at the correct pressure. Also I was told my appointment would be one hour and it was over an hour and a half. More

by JHERCHOLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember
December 03, 2021

Easy to make an appointment in a timely manner. Wonderful, quick and professional service! Predicted wait time is always on time as well! More

by jimmieshascholl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin and Scott
December 03, 2021

A good group of people who worked hard to make things happen. I worked with Caeser and let me tell you… he knows his stuff. You can’t go wrong with Caeser and the team at Sunset Ford! More

by M.BIERNOTH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caeser
December 03, 2021

Always helpful and flexible with our schedule, great coordination while the work was being done, no surprises, great integrity!! More

by smillar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy!!
December 02, 2021

Service work is thorough and complete. Service Rep, Austin is very helpful and answered all our questions. More

by Telly Doak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin worked with us!
Dec 02, 2021 -

Sunset Ford responded

Telly, We appreciate your business, Austin and our team looks forward to serving you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

Dec 03, 2021 -

Telly Doak responded

Will definitely recommend Sunset Ford and your service department to our friends!

December 02, 2021

Worked hard to get me what I was looking for. Very happy with the service. More

by SLORD9680
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, Chris
Dec 02, 2021 -

Sunset Ford responded

We are very happy to hear Jake and Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

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