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Sunset Ford of Waterloo

Waterloo, IL

4.8
1,951 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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1425 N Illinois Route 3

Waterloo, IL

62298

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Showing 1,951 reviews

February 25, 2016

As always a pleasure. Since 2004 my husband and I have bought 5 vehicles from Sunset. Only once did we come away feeling like it wasn't our best deal. We just purchased a More

by always drivin' a Ford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Edwards
Feb 25, 2016 -

Sunset Ford of Waterloo responded

Thank you so much for your continued business, we can't even begin to explain how much it means to us! We hope you love your new Escape, it was our pleasure helping you! Please let us know if there is anything we can do to help in the future, we look forward to helping you again.

February 23, 2016

Fantastic Buying Experience Jeff Bakken was my salesman. I purchased a 2016 Escape. He was very attentive and knowledgable. Jeff was off the day I closed the deal, I spoke with More

by Natalie828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rich, Mike Carr, Jeff Bakken
Feb 24, 2016 -

Sunset Ford of Waterloo responded

Thanks for the kind words for our team, we appreciate you choosing Sunset Ford! We hope you love your new Escape, it's an awesome crossover! Please come back and see us when it needs service,

February 22, 2016

Outstanding service We have been purchasing Ford vehicles for over 40 years and were again very satisfied with our current purchase. Brett Bergman at Sunset Ford in Wate More

by John and Annette Washausen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman, Mike Rich, Mike Carr
Feb 22, 2016 -

Sunset Ford of Waterloo responded

We pride ourselves on providing our customers with the best possible car-buying experience. It is our please helping you and we look forward to helping you in the future. Please come back and see us when you car needs service.

February 19, 2016

Great Customer Service Had a great experience at Sunset Ford in Waterloo. Brett was great to deal with went out to other dealership to pick up a vehical for me to test driv More

by JDHnly
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman, Mike Carr
Feb 19, 2016 -

Sunset Ford of Waterloo responded

Thanks for choosing Sunset Ford of Waterloo, we really appreciate your business! It was our pleasure to help you find the right car and we hope you love it! Please come back and see us when it needs service.

February 08, 2016

Best Ever! First time I bought a car from Sunset was 2009. It was so quick and easy! When it was time to start shopping again, I looked at a few other dealer web More

by Beck78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schneider, Mike Rich
Feb 09, 2016 -

Sunset Ford of Waterloo responded

Thanks for coming to see us again, we greatly appreaciet your loyalty to Sunset Ford! We hope you love your new Focus and look forward to helping you in the future. Please come back and see us when your Focus needs service.

February 01, 2016

Great service. When I went to buy my first new car, everyone was great and welcoming! George really helped me decide that the car I wanted was the car I should get. More

by Nicole9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schneider, Mike Carr
Feb 03, 2016 -

Sunset Ford of Waterloo responded

Thank you for choosing us for your first car buying experience, we greatly appreciate your business! Please let us know if there is anything we can do to help in the future.

February 01, 2016

Escape lover I got my new Escape from George at Sunset Ford in Waterloo. There were closer dealers to me but I had been told this dealer didn't play games or waste More

by Bugler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schneider, Mike Rich, Mike Carr
Feb 03, 2016 -

Sunset Ford of Waterloo responded

We really do care for all of our customers, and greatly appreciate your business! We hope you love your new Escape! Please let us know if there is anything we can do to help in the future.

January 31, 2016

Best car buying experience Brett, Mike, and Mike did a wonderful job on getting me into my new F150! My wife and I have purchased 15 new vehicles in the last 18 years and this w More

by New ford guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman, Mike Rich, Mike Carr
Feb 03, 2016 -

Sunset Ford of Waterloo responded

We greatly appreciate your business and look forward to serving you again in the future. We hope you love your F-150! Please come back and see us when your truck needs service.

January 30, 2016

OFF THE PONY ON THE THOROBRED THEY BEAT GMC CANYON DEAL BY $4000 ,VERY CURTIOUS , UNDERSTOOD MY NEEDS , MET MY REQUEST , SOLD ME F150 THOROBRED ; ITS A PLESURE RIDING THIS HIGH SPI More

by THOROBRED RIDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carr, Jeff Bakken
Feb 03, 2016 -

Sunset Ford of Waterloo responded

Thanks for visiting us, we hope you love your new F-150! Please let us know if there is anything we can do to help in the future.

January 28, 2016

Awesome experience with Jeff Bakken they helped me get out of having my 2 vehicles for a new 2015 Ford F150 XLT. awesome experience working with Jeff and Mike! thank you guys! More

by cordevant78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carr, Jeff Bakken
Jan 28, 2016 -

Sunset Ford of Waterloo responded

Thanks for choosing sunset Ford of Waterloo, we greatly appreciate your business! We hope you love your new F-150, please come back and see us when it needs service.

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