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Sunset Ford of Waterloo
Waterloo, IL
2,163 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,163 reviews
September 12, 2026
Great experience. Got a great deal with my trade in. Would recommend them to anyone. Got a great deal with my trade in. Would recommend them to anyone. More
by Stringwerks
September 03, 2026
Adrian was very informative and he explained all the options with myself and my wife. The truck was washed and filled with gas. options with myself and my wife. The truck was washed and filled with gas. More
by Mhdoerr60
September 02, 2026
Adrian provided great customer service, made sure I understood all details of my purchase, and went above and beyond to make sure I was happy with the car I drove off the lot. The whole crew made it cl understood all details of my purchase, and went above and beyond to make sure I was happy with the car I drove off the lot. The whole crew made it clear they appreciated our business and never once acted pushy. More
by amy.bruce6973
September 02, 2026
Adrian always does well working through the ins and outs of the deal. Prompt and thorough communication at all times, plus dependable follow up - The keys to a great experience. of the deal. Prompt and thorough communication at all times, plus dependable follow up - The keys to a great experience. More
by Dilly
Employees Worked With
September 02, 2026
Buying my Maverick from Sunset Ford of Waterloo was one of the best experiences I’ve had in purchasing a new vehicle. I would recommend them for anyone in the area. Definitely worth the drive to buy from of the best experiences I’ve had in purchasing a new vehicle. I would recommend them for anyone in the area. Definitely worth the drive to buy from them. More
by Maverick owner
September 02, 2026
Have been to Sunset Ford and always had a pleasant experience. Adrian was a very nice, non-pushy, informative individual. experience. Adrian was a very nice, non-pushy, informative individual. More
by Becky Thompson
August 31, 2026
Great experience with Joe and the sales team. Made the car buying process quick and easy. Would highly recommend coming to Sunset for your next vehicle. Made the car buying process quick and easy. Would highly recommend coming to Sunset for your next vehicle. More
by m.koesterer95
August 31, 2026
John was our salesman and was great to work with. Financial was easy and smooth process. The gentleman was respectful and explained everything very detailed. Financial was easy and smooth process. The gentleman was respectful and explained everything very detailed. More
by crthomas2021
August 31, 2026
This was the easiest car buying experience I have ever had ! Thank you John! -Allie had ! Thank you John! -Allie More
by Allie
