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Sunset Ford of Waterloo

Waterloo, IL

Overview
Employees
Reviews
Vehicles
4.8
1,801 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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1425 N Illinois Route 3

Waterloo, IL

62298

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Showing 1,801 reviews

April 21, 2024

Joe Hill made my experience at Sunset Ford spectacular! His communication and attention to detail with my deal was extremely appreciated. Joe came through when others didn’t! I will be a repeat customer fo More

by Drew Bailey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Treff Laplant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and recommendation! Our team truly enjoyed working with you, and it is great to hear that they have helped you find the perfect vehicle. We wish you all the best and hope to see you again!

Helpful
April 18, 2024

John Ries at Sunset Ford was very patient in finding exactly what I was looking for. I never felt rushed or pressured to make a decision. I would definitely recommend him to anyone looking to purchase a More

by JohnW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Sunset Ford of Waterloo responded

Thank you so much for the wonderful review and your business! It was a pleasure working with you, and we are so happy to hear that the team took care of you. We wish you all the best with your new vehicle, and hope to see you again!

Helpful
April 13, 2024

Joe was great to work with. He was relatable and friendly. He made the process go smooth and quick. More

by ashleyseibold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Treff Laplant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Sunset Ford of Waterloo responded

Congratulations on your purchase! Our team truly enjoyed working with you and we wish you many happy, safe miles. Our team is here for any future needs. Enjoy!

Helpful
April 11, 2024

Very helpful with information and ease of completion of sale. All staff were amazing and made this harmless. More

by raywthorsten60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Sunset Ford of Waterloo responded

Congratulations! Working with you was such a pleasure, and we cannot thank you enough for your business. We wish you many happy, safe miles, and our team is here for any future needs! Thank you for choosing Sunset Ford of Waterloo!

Helpful
April 06, 2024

Nice & clean Waterloo Facility. Salesman John Reiss and Sales Manager Kyle Brewer are exceptional. Had a very bad experience buying a used car from the Sunset Hills Ford Dealersh More

by Ed & Chris Harper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Rolufs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and your business! We truly appreciate the chance to work with you and wish you many happy, safe miles with your new vehicle. Our team is here for any future needs; come back and see us!

Helpful
April 02, 2024

Adrian was very kind and personable throughout the entire experience. Overall a wonderful experience, I would highly recommend to others. More

by Emily L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Treff Laplant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and recommendation! Our team truly enjoyed working with you, and we are happy to hear they provided you with excellent service. We're here for any future needs and hope to work with you again. Enjoy your new vehicle!

Helpful
April 01, 2024

I very much liked the experience of purchasing a vehicle from Sunset Ford of Waterloo. Joe, Kyle and Treff were great to work with. More

by happy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Treff Laplant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Sunset Ford of Waterloo responded

Thank you so much for sharing this with us! Our team truly enjoyed working with you, and we wish you all the best. See you next time!

Helpful
March 25, 2024

First time buyer at this dealership. John Ries and the rest of the staff were great to work with. Thanks so much for a great buying experience. More

by Kntbabbs
Recommend Dealer
Yes
Employees Worked With
Bill Rolufs
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2024 -

Sunset Ford of Waterloo responded

Congratulations on your purchase! Our team truly enjoyed working with you, and we can't thank you enough for your business and outstanding review. We wish you all the best and hope to have the chance to work with you again!

Helpful
March 19, 2024

Sunst Ford made the purchasing process easy. They made frequent updates on the status of our vehicle. More

by 321274.sw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Treff Laplant
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Sunset Ford of Waterloo responded

Thank you so much for taking the time to share this! We wish you many happy, safe miles, and we hope to see you again!

Helpful
March 19, 2024

Adrian couldn’t have been more helpful in our car buying experience. He was patient and professional throughout the process. Very thankful for him! More

by alixann22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Treff Laplant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Sunset Ford of Waterloo responded

Thank you so much for taking the time to share this with us! Our team truly enjoyed working with you, and we wish you all the best. Come back and see us!

Helpful
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